Your Customers Have a Network Documentation Problem. Here’s How to Recognize It.
By Fred Koh - October 21, 2026Your Customers Have a Network Documentation Problem. Here’s How to Recognize It. Five signs to listen for in hardware, fiber and data center conversations Consider a routine hardware conversation. A customer is planning to buy new switches. Before the installation can move forward, someone needs to confirm the available rack space, the patch-panel connections and…
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The Network Is New. The Documentation Problem Isn’t.
By Fred Koh - October 13, 2026The Network Is New. The Documentation Problem Isn’t. A network modernization project can deliver new fiber, new equipment and a successful cutover—and still leave the next team struggling to answer a basic question: What connects to what? Consider a federal campus after a fiber modernization project. The new ring is installed. Equipment is configured. Connections…
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Native Modbus TCP Support in netTerrain for DCIM Applications (Part Two): Configuration
By Jan Durnhofer - February 23, 2024In part 1 of this blog series, we went over the basics of Modbus and what support for this well-known industrial protocol exists in netTerrain, along with its limitations. Here, in the second part of the series, we will go over the Modbus configuration process in netTerrain DCIM. Our Modbus TCP monitoring implementation is different…
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Integrating Nagios with netTerrain for Automated Network Diagram Mapping
By Jan Durnhofer - February 21, 2024In network management, it’s common for businesses to use different tools for monitoring networks and then for documenting IT infrastructure. In a sense, it’s like trying to use separate apps for 1000 emails or more and the same number of appointments — which can lead to a gap between a network’s actual status and its…
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Integrating BMC Remedy with netTerrain for Automated Network Diagram Mapping
By Jan Durnhofer - January 29, 2024BMC Remedy is not just an IT service management (ITSM) platform; it’s a comprehensive solution that propels organizations to automate and enhance their IT processes and service delivery. This platform equips users with features for incident, problem, change, configuration, knowledge, and service level management. BMC Remedyalso integrates effortlessly with a variety of other IT systems,…
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Integrating Zabbix with netTerrain for Automated Network Diagram Mapping
By Jan Durnhofer - January 25, 2024To optimize IT infrastructures, ensure seamless ops, and minimize downtime, today’s organizations are pulling off a high-tech juggling act that’s not for the faint of heart. The need for robust and efficient monitoring and management solutions has become increasingly paramount. The paradox here is that most monitoring solutions offer little to no visual representation or…
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How Well Does ChatGPT Describe netTerrain?
By Jan Durnhofer - January 24, 2024I have to admit it: many of us at Graphical Networks have been drawn into using ChatGPT for various purposes and, as a software company with a couple tentacles into AI (watch out for AI-based device modeling coming at some point), we’ve looked at this craze closely. Since I’d like to think I know netTerrain…
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Integrating WhatsUp Gold with netTerrain for Automated Network Diagram Mapping
By Jan Durnhofer - January 8, 2024In today’s digital era, efficient management of IT infrastructures is crucial for business continuity and keeping the network up and running. Monitoring and management solutions are key to this — but a major issue is that many monitoring tools offer limited visual and documentation functionalities (check out this blog for more background: What Network Documentation…
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E911 Network Compliance Headaches? Solution: Network Diagrams.
By Fred Koh - November 7, 2023Campus safety – whether it’s a corporate complex, a hospital campus, a hotel, entertainment venue, or a college campus – is crucial. Add in liability issues and various laws (Ray Baum’s Act, Kari’s Law) and campus safety in IT goes beyond just keeping the network up and running – now it’s about knowing what you…
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True IT Visibility: Integrate Your Apps for Effective Network Diagrams
By Fred Koh - October 10, 2023Over the course of this blog, we’ve talked about how crucial it is to have seamless integration between network monitoring tools, such as SolarWinds Orion NPM, WhatsUp Gold, PRTG, and others to keep your network diagrams up-to-date. Why? Having your network documentation and network diagrams reflect your entire IT network, including your third-party apps and…
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netTerrain Pricing Guide: Logical, DCIM, & OSP
By Fred Koh - September 14, 2023We make netTerrain, IT documentation and visualization software that takes your complex IT and generates beautiful diagrams that make sense of your networks. You can read more about netTerrain here. If you already know how netTerrain can help, you may be wondering, “great…but how much will it cost me?” How netTerrain Pricing Works netTerrain pricing,…
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Automated Network Documentation: Easy Cloud-Based Network Diagrams
By Fred Koh - September 6, 2023Does this scenario sound all too familiar: you’ve been manually drawing your network diagrams in a manual drawing tool — mainly one from Microsoft, ahem — and saving them in SharePoint or maybe your own hard drive/OneDrive, etc? It’s a ton of work for you and time you wish you could devote elsewhere, so maybe…
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