Tag Archives: Network documentation
Why Tiered Support Can Bring You “Teared” Support
By Fred Koh - January 28, 2022When something goes wrong with an application, or if your internet or cable tv goes out, the first thing you do is contact customer support and pray that you won’t get a robo service and end up stuck in a loop of pressing buttons just to try and reach someone, right? We’ve all been there…
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ROI Series: Calculate Your ROI from Network Mapping Software
By Jan Durnhofer - December 30, 2021In this blog series, we’re diving into return-on-investment analyses for network mapping and data center infrastructure software. If network documentation and network mapping software can solve your pain points, then this blog and the previous one are for you. If you’re looking for savings in the Data Center, rack documentation, cabling, power and cooling and…
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The Automated Network Mapping Software Checklist
By Fred Koh - August 27, 2021Before you buy automated network mapping software (software that helps network operations to understand all the devices on a network and how they are interconnected through network discovery), you typically go through the process of making sure you really need it, make the case to the bosses upstairs that they really need to fund it,…
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2021: The Year of the Network Diagram
By Fred Koh - January 4, 2021This past year, the need for automated network diagrams and documentation has really been brought to the attention of many organizations — especially with what’s going on with this great world of ours: the pandemic, the different phases of the way we live, and the complete lockdowns. When was the last time you were in…
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Business Optimization Through Data Visualization
By Fred Koh - April 16, 2020Many of my recent articles explore netTerrain’s various use cases — with respect to network documentation, data center infrastructure management (DCIM), and managing fiber plant (outside plant). In this article, I am going to take a step back to talk about how you can optimize your business with the power of data visualization. Typically, IT…
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Not All Network Documentation is the Same
By Fred Koh - February 7, 2020When I’m talking to network engineers about documenting the network, I always ask the following question, “what does network documentation mean to you?” The responses I get range from: “I just want to document my routers and switches and be able to show this to management” ”I need to document everything — from office workstations,…
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What is Network Diagram Software?
By Fred Koh - January 24, 2020Our IT visualization software netTerrain allows our users to create a wide variety of network diagrams — because of this we get a fair amount of search traffic to our website who want to know what is network diagram software, anyways? Before we launch into a long-winded and incredibly exciting (yes, I’m being sarcastic) explanation…
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Network Monitoring Tools: The Devil is in the Details
By Fred Koh - January 23, 2020Early this year, the team here at Graphical Networks plans to release the latest version of our IT visualization software: netTerrain 8.5. In the past, I’ve discussed the differences between network monitoring and network documentation…ad nauseum. To review my previous articles, click here. Some network monitoring systems (NMS) are better than others…for example, can your…
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Peace on Earth, Network Diagrams, & Network Documentation
By Fred Koh - December 20, 2019‘Tis the season…for snowmen, ugly holiday sweater parties, eggnog, and…network headaches. Aside from genuinely wishing everyone this season “happy holidays” — Happy Holidays to you, and yours! — the team at my company also wants to wish everyone this season the following: ‘Happy Documenting’. Why? Because good IT documentation leads to a happier holiday season:…
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What’s in a Network Diagram? Choose Your Flavor
By Jason Sherman - September 20, 2019We get a lot of visitors to our website who want to know (Google tells us this, we’re not psychic), “what’s in a network diagram?”. This makes sense, as we make netTerrain, a leading IT and network diagram software solution — and we write about network and IT diagrams/maps all of the time. They are,…
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Network Diagram Software: How It Benefits Your Organization’s Bottom Line
By Fred Koh - February 13, 2019I’ve written a number of articles about why network documentation is important and why it should be a priority project (instead of being sidelined and pushed as a lower priority project). At this point in my career, I’d take out a billboard ad if I thought it would help: “automated network diagram software (aka network…
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Where Has All The Good Data Gone?
By Jason Sherman - August 13, 2018So…you’re sick of troubleshooting that takes forever, fed up with buying IT stuff just to realize 6 months later you didn’t really need it or already had it, and you’re completely exasperated by those expenditures that keep going up, up, and away? You’ve finally decided that you want – no, scratch that – need to…
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