netTerrain FAQ

netTerrain is a user-friendly and powerful software platform that helps you make sense of your IT infrastructure. It’s used by some of the world’s largest companies — and one-person IT teams! It comes in two different flavors — netTerrain DCIM and netTerrain Logical. Both of these flavors offer an add-on module for fiber management: netTerrain OSP. You can use netTerrain to keep track of important IT stuff, depending on your flavor: data centers, servers, racks, cables, fiber strands, and circuits.It can even manage Cloud accounts and other apps like Solarwinds and ServiceNow — plus towers, antennas, and manholes, too!

netTerrain DCIM is a flavor of netTerrain: it helps organizations make their data centers efficient. Companies that use netTerrain DCIM need to manage their data center capacity (such as space, racks, power and cooling), track their IT assets and inventory, and untangle cabling spaghetti. It’s web-based and can be installed on-premises or in the Cloud.

netTerrain Logical is a flavor of netTerrain: it helps organizations that need up-to-date documentation and on-demand maps that make sense of the network. Perfect for companies ready to ditch clunky tools like Excel and Visio, netTerrain is web-based and can be installed on-premises or in the Cloud.

netTerrain OSP is an add-on module for netTerrain: it helps organizations simplify fiber management, both inside and outside their facilities. Companies that use netTerrain OSP need to visualize and understand their fiber, simplify circuit design, and plan for capacity, down to the strand level, with precision. netTerrain OSP is an add-on to netTerrain Logical or netTerrain DCIM; it’s web-based and can be installed on-premises or in the Cloud.

netTerrain is licensed per # of devices and includes unlimited users.

On premise license options:

• Permanent, perpetual license:
  pay once and keep netTerrain software license forever. Subsequent yearly maintenance is optional.
• Yearly subscription license:
  install the software in your premises and pay annually.

netTerrain Cloud Option:

• netTerrain Cloud:
  cloud-based option with monthly payments. For more information on netTerrain Cloud, click here.

For more information about netTerrain Licensing, please click here.

netTerrain offers flexible licensing options for companies of all sizes and industries, with both on-premise and cloud-based options available.Perpetual and yearly subscription licenses are available, and the cost varies based on the number of devices.

You can manage and document everything related to your IT infrastructure in netTerrain – from data center sites to office buildings, servers to ports, circuits, and fiber strands. You can also manage and visualize Cloud accounts and third-party apps such as Solarwinds and ServiceNow, as well as other important information like towers, antennas, and manholes. With netTerrain, it’s easy to track cables, circuits, and system or application relationships, and even store information about customers, employees, vendors, and more that affects your bottom line.

netTerrain has a SNMP network and WMI discovery feature to discover devices, links, and port status.

In addition, with the netTerrain Integration toolkit, and its built-in Adapters, populate your data into netTerrain in real-time and keep your data in synch and automated. It can also be used as an audit mechanism to validate data.

The built-in adapters include the following:

• Amazon Web Services (AWS)
• BMC Remedy
• CA Concord eHealth
• CA Spectrum
• Castle Rock SNMPc
• Cisco Prime
• HP Openview Network Node Manager (HP NNM)
• Ipswitch What’s Up Gold
• Microsoft Operations Manager (MoM and SCOM)
• Red Hat Linux (RHN – Red Hat Network)
• Service Now CMDB
• Solarwinds Orion Network Performance Monitor (NPM)
• VMWare VCenter / Virtual Center
• Zenoss

For additional integrations, netTerrain provides a custom adapter creator wizard to allow organizations to create their own adapters to import devices AT NO EXTRA CHARGE!

No, not with an on premise netTerrain license. Organizations, who purchase a netTerrain on premise license, can install netTerrain inside their network, so there is no need to have netTerrain reach out to the public internet.

netTerrain data resides on a MS SQL Database Server 2008, 2012, or 2014 (Standard, Enterprise or Express versions).

netTerrain offers flexible licensing, from on premise licensing (yearly subscription and perpetual license) and the netTerrain Cloud solution, which provides a cloud-based offering.

For more information about netTerrain Licensing, please click here.

Feel free to sign up for a free 14 day trial of netTerrain Cloud by clicking here.

netTerrain offers a very simple license model (doesn’t take a rocket scientist) that includes unlimited users with eight user permissions to access netTerrain diagrams (from read-only to power user rights).

Complete system requirements are available for download: click here.

netTerrain is a modern n-tiered web-based enterprise-grade software for network and data center documentation that can be deployed in a variety of configurations.

The data tier (database server) and the application tier (application server) can be deployed on the same or on separate (physical or virtual) machines. The netTerrain database can run on any operating system and virtual environment that supports SQL Server 2012 / 2014 / 2016 / 2019 and the application server can run on any Windows operating system and virtual environment that supports IIS 8.0 or better and .NET 4.5.

These specifications may not yield a fast-performing system if there is a high volume of activity associated with other applications or database systems running in parallel.

Server – Hardware

Server Hardware	Minimum	Standard	Optimal
Processor	Intel Core i7	Intel Xeon processor (E5 or E7 or better processor family) or simiple virtual sockets and CPUs (4 x 1) core allocation for VM instances.	Intel Xeon processor (E5 or E7 or better processor family) or similar. Or multiple virtual sockets and CPUs (4 x 2) core allocation for VM instances.
RAM	16GB	32GB	64GB
Hard Disk Space4	10 GB Free space	High Speed w/ 40 GB Free space	High Speed SSD w/ 100 GB Free space

Server – Software

The software requirements are the following:

• Windows 2012,2016, 2019 Server (other Windows desktop operating systems are also supported)


• MS SQL Server 2012, 2014, 2016 or 2019 Standard or Enterprise Edition with SQL Server Management Studio (SSMS)


• MS IIS 8.0 or better for the application server


• NET Framework 4.5 or greater for the application server


• Certain configuration requirements for IIS and SQL Server apply

Client– Software
Clients only need a modern browser that supports HTML5. These include IE9 (or better), Firefox, Chrome and Safari.