Customers and prospects frequently ask us about our roadmap. While it’s a good question, it’s tricky to answer….not because I feel we have a ‘roadmap problem’ […]

netTerrain Support

Customers and prospects frequently ask us about our roadmap. While it’s a good question, it’s tricky to answer….not because I feel we have a ‘roadmap problem’ […]

2July2020
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What’s Your DCIM Roadmap?

Jan Durnhofer
In 2020, Jan Durnhofer, netTerrain F.A.Q., netTerrain Support
July 2, 2020
Customers and prospects frequently ask us about our roadmap. While it’s a good question, it’s tricky to answer….not because I feel we have a ‘roadmap problem’ […]
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About Jan Durnhofer
As CEO / Product and Engineering Manager, Jan joined Graphical Networks with the purpose of creating the most advanced DCIM and IT visualization company in the market.
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30June2020
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netTerrain Complaint of the Week: where’s your feature request system?

Jan Durnhofer
In 2020, Complaint of the Week, Jan Durnhofer, netTerrain F.A.Q., netTerrain Support
June 30, 2020
A customer who uses netTerrain for Data Center Infrastructure Management (DCIM) recently asked us why they couldn’t access some sort of customer-centric feature request database or […]
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About Jan Durnhofer
As CEO / Product and Engineering Manager, Jan joined Graphical Networks with the purpose of creating the most advanced DCIM and IT visualization company in the market.
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27March2020
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netTerrain Complaint of the Week: the upgrade patch won’t work!

Jan Durnhofer
In 2020, Blog, Complaint of the Week, Jan Durnhofer, netTerrain Support
March 27, 2020
As you may have seen from one of our newsletters or announcements, we just released version 8.5 of netTerrain. Since most of our customers have an […]
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About Jan Durnhofer
As CEO / Product and Engineering Manager, Jan joined Graphical Networks with the purpose of creating the most advanced DCIM and IT visualization company in the market.
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17March2020
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netTerrain Settings: Fiber and Outside Plant Diagram Tuning

Jan Durnhofer
In 2020, Jan Durnhofer, netTerrain Support, Settings series
March 17, 2020
In our first blog in this series, we explained the need for settings in the context of fine tuning you Data Center, Network Documentation or Outside […]
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About Jan Durnhofer
As CEO / Product and Engineering Manager, Jan joined Graphical Networks with the purpose of creating the most advanced DCIM and IT visualization company in the market.
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13March2020
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Press Button, Picture Network, Go to Sleep…?

Jan Durnhofer
In Jan Durnhofer, netTerrain Support
March 13, 2020
If you work in IT, and you’ve spent more than 5 minutes trying to troubleshoot the network, you probably know the usual deal with network documentation […]
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About Jan Durnhofer
As CEO / Product and Engineering Manager, Jan joined Graphical Networks with the purpose of creating the most advanced DCIM and IT visualization company in the market.
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3March2020
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Where’s the Deployment Guide?

Jan Durnhofer
In 2020, Jan Durnhofer, netTerrain F.A.Q., netTerrain Support
March 3, 2020
This week we opened a very interesting email from a potential customer who wanted to check out netTerrain’s deployment guide (they’re seriously considering deploying netTerrain DCIM […]
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About Jan Durnhofer
As CEO / Product and Engineering Manager, Jan joined Graphical Networks with the purpose of creating the most advanced DCIM and IT visualization company in the market.
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27February2020
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IT Visualization Software: “what can it do?”

Fred Koh
In 2020, Fred Koh, netTerrain F.A.Q., netTerrain Support
February 27, 2020
In one of my previous articles — about what netTerrain is — I discussed some of the items you can visualize in netTerrain. When doing demos […]
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About Fred Koh
As a seasoned sales executive, Fred Koh serves as Director of Sales and is responsible for Graphical Networks sales and channel partner program, marketing strategy, and operations.
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21February2020
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Need to Migrate Away from netViz?

Fred Koh
In 2020, Fred Koh, netTerrain F.A.Q., netTerrain Support
February 21, 2020
Back in the early 1990’s, a company based in Gaithersburg, Maryland, offered a desktop-based, IT documentation system called netViz. netViz did what it did great. It […]
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About Fred Koh
As a seasoned sales executive, Fred Koh serves as Director of Sales and is responsible for Graphical Networks sales and channel partner program, marketing strategy, and operations.
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20February2020
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netTerrain Settings: Secrets for Fine-tuning Your DCIM, OSP, and Network Diagrams

Jan Durnhofer
In 2020, Jan Durnhofer, netTerrain Support, Settings series
February 20, 2020
One of our mantras as a software company is to try to deliver a product that you can “manage by exception”. This means that, ideally, the […]
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About Jan Durnhofer
As CEO / Product and Engineering Manager, Jan joined Graphical Networks with the purpose of creating the most advanced DCIM and IT visualization company in the market.
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19February2020
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netTerrain Complaint of the Week: the previewer isn’t smooth enough!

Jan Durnhofer
In 2020, Complaint of the Week, Jan Durnhofer, netTerrain Support, Outside Plant
February 19, 2020
Welcome back to our complaint-of-the-week series. After a rather long hiatus, we’re back again with this series dedicated to unearthing some of the weaknesses you may […]
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About Jan Durnhofer
As CEO / Product and Engineering Manager, Jan joined Graphical Networks with the purpose of creating the most advanced DCIM and IT visualization company in the market.
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