customer support

Buying DCIM? Don’t Overlook Customer Service

In general, the importance of good customer service can’t be overstated: with DCIM, it’s crucial to a successful implementation. Unfortunately, with DCIM — it can prove […]
Continue Reading
As Graphical Networks’ Sales Engineering and Support Services Manager, Jason Sherman leads the pre and post sales cycle with the entire Graphical Networks software portfolio, and ensures current customers are able to use the software to its fullest potential.

Robo-Support is Making Network & Data Center Management Software Look Bad

Customer service today just isn’t what it used to be. Don’t take my word for it: a recent study by Consumer Reports found that 57% of customers hang […]
Continue Reading
As Graphical Networks’ Sales Engineering and Support Services Manager, Jason Sherman leads the pre and post sales cycle with the entire Graphical Networks software portfolio, and ensures current customers are able to use the software to its fullest potential.

Launched: Graphical Networks Website Revamp

Out with the old…and in with the new! Several months ago, all of us here at Graphical Networks decided we were a bit tired of our […]
Continue Reading
Hannah Ash is a marketing specialist who loves thinking, writing and speculating about the future of the data center.

GN News Issue #2: netTerrain 5.4 is here!

We are pleased to share with you the second issue of the Graphical Networks newsletter! The goal of this newsletter is to keep you up to […]
Continue Reading
As CEO / Product and Engineering Manager, Jan joined Graphical Networks with the purpose of creating the most advanced DCIM and IT visualization company in the market.

GN News Issue #1: What’s Happening at GN?

The first installment of Graphical Networks’ monthly newsletter has finally arrived! The goal of this newsletter is to keep you up to date with everything that […]
Continue Reading
As CEO / Product and Engineering Manager, Jan joined Graphical Networks with the purpose of creating the most advanced DCIM and IT visualization company in the market.
LiveZilla Live Chat Software