customer support

4April2018
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Buying DCIM? Don’t Overlook Customer Service

Jason Sherman
In 2018, DCIM, Jason Sherman, netTerrain Support
April 4, 2018
In general, the importance of good customer service can’t be overstated: with DCIM, it’s crucial to a successful implementation. Unfortunately, with DCIM — it can prove […]
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About Jason Sherman
As Graphical Networks’ Sales Engineering and Support Services Manager, Jason Sherman leads the pre and post sales cycle with the entire Graphical Networks software portfolio, and ensures current customers are able to use the software to its fullest potential.
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4April2017
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Robo-Support is Making Network & Data Center Management Software Look Bad

Jason Sherman
In 2017, Jason Sherman, netTerrain Support
April 4, 2017
Customer service today just isn’t what it used to be. Don’t take my word for it: a recent study by Consumer Reports found that 57% of customers hang […]
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About Jason Sherman
As Graphical Networks’ Sales Engineering and Support Services Manager, Jason Sherman leads the pre and post sales cycle with the entire Graphical Networks software portfolio, and ensures current customers are able to use the software to its fullest potential.
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21June2016
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Launched: Graphical Networks Website Revamp

Hannah Ash
In 2016, Hannah Ash, netTerrain Support, News And Events
June 21, 2016
Out with the old…and in with the new! Several months ago, all of us here at Graphical Networks decided we were a bit tired of our […]
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About Hannah Ash
Hannah Ash is a marketing specialist who loves thinking, writing and speculating about the future of the data center.
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2July2014
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GN News Issue #2: netTerrain 5.4 is here!

Jan Durnhofer
In 2014, Jan Durnhofer, netTerrain Support, News And Events
July 2, 2014
We are pleased to share with you the second issue of the Graphical Networks newsletter! The goal of this newsletter is to keep you up to […]
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About Jan Durnhofer
As CEO / Product and Engineering Manager, Jan joined Graphical Networks with the purpose of creating the most advanced DCIM and IT visualization company in the market.
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18April2014
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GN News Issue #1: What’s Happening at GN?

Jan Durnhofer
In 2014, Jan Durnhofer, netTerrain Support, News And Events
April 18, 2014
The first installment of Graphical Networks’ monthly newsletter has finally arrived! The goal of this newsletter is to keep you up to date with everything that […]
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About Jan Durnhofer
As CEO / Product and Engineering Manager, Jan joined Graphical Networks with the purpose of creating the most advanced DCIM and IT visualization company in the market.
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