At Graphical Networks, we stand behind our products. We provide our customers with a 30-day unconditional software money back guarantee, for our netTerrain Logical, DCIM, and OSP solutions.
We understand the importance of choosing the right solution for your network documentation, DCIM, or Fiber Plant projects. Our customer support team is here for you: from the first day onward, you can contact support to help out (from getting you up and running to answering any questions that may pop up).
If, at any time during the first 30 days after your software purchase, you are dissatisfied with netTerrain for any reason, you may uninstall it and ask for a full refund of the software.
To return, contact us within 30 days of your purchase. Include your name, purchase order number, and reason for the return.