What’s New in netTerrain 7.1?
By Jan Durnhofer - February 8, 20181.1 What’s new in 7.1 We like to stay on the move here at Graphical Networks and keep improving netTerrain. 7.1 is the second incarnation of the 7.x series (also called “Southwest”, as you may have seen from the pretty guide covers featuring beautiful landscape from the breathtaking American Southwest). The main theme of 7.1…
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Fun Network Diagrams? Use Visual Overrides
By Jason Sherman - February 5, 2018Network documentation can be fun and fulfilling…never thought I’d say that. Truth is…maybe it’s not exactly the same fun as, say, Superbowl Sunday (depending on which team you’re rooting for, of course)… but it can be a little more fun when you have the right tools for the job at hand. Using netTerrain, our network…
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Intro: netTerrain’s API for DCIM, Network Documentation, and Outside Plant
By Jan Durnhofer - January 26, 2018Despite all the recent hoopla, API’s have been around for a long time. Without realizing it, we use API’s all the time: we use them when we make an airline reservation…we use them when we check the weather on our phones. API’s bridge together several moving parts to serve up a desired result to the…
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Connect & Automate Your Data Imports in Under 2 Minutes
By Jan Durnhofer - January 24, 2018Most DCIM or Network Mapping software gives users some discovery features — which we also do. That’s all nice and dandy…but it’s very limited: every time you want to ensure your data is up-to-date, you have to manually schedule a discovery. When you have data that’s frequently changing, this becomes a hassle. What if you…
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netTerrain 7.0: Network Documentation & DCIM with a Usability-centric Approach
By Jan Durnhofer - May 8, 2017It’s been another busy yet productive year for the Graphical Networks team; we’re pleased to announce the release of netTerrain 7.0. With netTerrain 7.0 comes enhanced usability, work order management and valuable new time savers for the netTerrain suite (including network documentation, DCIM and outside plant). To help get current netTerrain users up to speed,…
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Robo-Support is Making Network & Data Center Management Software Look Bad
By Jason Sherman - April 4, 2017Customer service today just isn’t what it used to be. Don’t take my word for it: a recent study by Consumer Reports found that 57% of customers hang up the phone without a resolution…yikes. In fact, a prospect with whom we’ve been working just told us they’ve eliminated a fellow DCIM vendor based on bad support alone. I…
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netTerrain Support: Monthly Newsletter 11/16
By Hannah Ash - November 22, 2016Welcome to the netTerrain Monthly Support newsletter with your questions answered, videos full of tips, and the inside scoop on all things netTerrain. It’s through your questions and suggestions that netTerrain gets even better with each new release: thank you for being an active part of the netTerrain community!
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netTerrain 6.6: Outside Plant & More
By Hannah Ash - July 12, 2016netTerrain 6.6 Has Arrived: Outside Plant is Here! Summer is finally here and all of us at Graphical Networks hope the season brings you lots of warm memories – and efficient data center cooling, of course! It was a productive and busy spring season for our team, and we’re excited to give you an update…
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Launched: Graphical Networks Website Revamp
By Hannah Ash - June 21, 2016Out with the old…and in with the new! Several months ago, all of us here at Graphical Networks decided we were a bit tired of our old website and ready for a major upgrade. After several rounds of design and edits (including a very cool fish hanging out in the footer that one member of…
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The #1 Reason Your DCIM Tool May Not Deliver
By Jan Durnhofer - October 26, 2015Extra, extra! DCIM vendors recently discovered something earth-shattering: customers just need a tool that is easy to use and flexible so that it can adjust to a set of specific problems in their Data Center… Further, it seems that customers have been mostly unfazed by all the psychobabble, acronym changes and other gimmicks that DCIM vendors have been…
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GN Newsletter #6: netTerrain 6.5 Released
By Hannah Ash - September 14, 2015We’re well into 2015 by now, and it’s been a great year for Graphical Networks. We are pleased to announce that the newest version of netTerrain has been released:details are below. We are also planning to make an appearance at the upcoming Data Center World – it’s taking place right on our stomping grounds here…
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Our Network Documentation Support Portal: Videos are Worth a Thousand Words
By Hannah Ash - August 25, 2015As the marketing communications specialist for Graphical Networks, I’m proud of the comprehensive support portal our company offers clients. From software updates to feature requests, custom modeling and lightening fast response rates, our clients receive the best support available today. Graphical Networks is one of the leading providers of network documentation solutions today, and as…
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