How to Translate netTerrain to Klingon – DCIM, Outside Plant, Network Mapping
By Jan Durnhofer - July 20, 2018Every once in a while, we all need to translate something into Klingon. With netTerrain, you can do this. In this blog (and video – click here to watch it), you’ll learn how to localize strings in netTerrain: in other words, how you can translate netTerrain DCIM, Logical (networking mapping), and OSP (outside plant software)…
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Dashboards for DCIM, Outside Plant, and Network Mapping Software
By Jan Durnhofer - June 25, 2018netTerrain Dashboards (also called reports) are collections of gadgets showing aggregated data from the netTerrain database. These dashboards are accessed from the netTerrain project with a simple click (as we will see below). Whether it’s for DCIM, network mapping and documentation, or outside plant dashboards offer a very powerful visual way of aggregating and displaying…
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Automagic Calculations for DCIM, OSP, and Network Mapping
By Jan Durnhofer - June 7, 2018In this blog on automatic calculations (using our DCIM, outside plant, and network diagramming software), we’ll review what we call ‘expressions’ in netTerrain. Expressions are functions you can create in netTerrain using transact SQL to compute or aggregate any sort of scale or value — and retrieve it in a property. You may want to…
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How to Reserve Resources in DCIM, Network Documentation, & OSP
By Jan Durnhofer - May 30, 2018In this blog, and accompanying video, you’ll learn how to reserve resources in netTerrain. Time and time again, we’ve seen countless situations in which our customers need to reserve a resource in netTerrain without making it active — while still being able to see the resource reserve reflected in the diagrams. Maybe a user wants…
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Buying DCIM? Don’t Overlook Customer Service
By Jason Sherman - April 4, 2018In general, the importance of good customer service can’t be overstated: with DCIM, it’s crucial to a successful implementation. Unfortunately, with DCIM — it can prove hard to find. I manage customer support for our documentation suite: DCIM, network mapping, and outside plant. I think one reason we have had success is being able to…
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How Does Automatic Network Mapping Work?
By Jason Sherman - February 8, 2018SNMP is an old time workhorse of information. If you’ve been a network engineer for a while, the ability to automatically discover objects when you’re documenting the network can’t be overhyped. Automatic network mapping, on this level, significantly reduces your manual workload and ensures that your documentation is accurate and up-to-date. If you’re looking at…
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What’s New in netTerrain 7.1?
By Jan Durnhofer -1.1 What’s new in 7.1 We like to stay on the move here at Graphical Networks and keep improving netTerrain. 7.1 is the second incarnation of the 7.x series (also called “Southwest”, as you may have seen from the pretty guide covers featuring beautiful landscape from the breathtaking American Southwest). The main theme of 7.1…
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Fun Network Diagrams? Use Visual Overrides
By Jason Sherman - February 5, 2018Network documentation can be fun and fulfilling…never thought I’d say that. Truth is…maybe it’s not exactly the same fun as, say, Superbowl Sunday (depending on which team you’re rooting for, of course)… but it can be a little more fun when you have the right tools for the job at hand. Using netTerrain, our network…
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Intro: netTerrain’s API for DCIM, Network Documentation, and Outside Plant
By Jan Durnhofer - January 26, 2018Despite all the recent hoopla, API’s have been around for a long time. Without realizing it, we use API’s all the time: we use them when we make an airline reservation…we use them when we check the weather on our phones. API’s bridge together several moving parts to serve up a desired result to the…
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Connect & Automate Your Data Imports in Under 2 Minutes
By Jan Durnhofer - January 24, 2018Most DCIM or Network Mapping software gives users some discovery features — which we also do. That’s all nice and dandy…but it’s very limited: every time you want to ensure your data is up-to-date, you have to manually schedule a discovery. When you have data that’s frequently changing, this becomes a hassle. What if you…
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netTerrain 7.0: Network Documentation & DCIM with a Usability-centric Approach
By Jan Durnhofer - May 8, 2017It’s been another busy yet productive year for the Graphical Networks team; we’re pleased to announce the release of netTerrain 7.0. With netTerrain 7.0 comes enhanced usability, work order management and valuable new time savers for the netTerrain suite (including network documentation, DCIM and outside plant). To help get current netTerrain users up to speed,…
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Robo-Support is Making Network & Data Center Management Software Look Bad
By Jason Sherman - April 4, 2017Customer service today just isn’t what it used to be. Don’t take my word for it: a recent study by Consumer Reports found that 57% of customers hang up the phone without a resolution…yikes. In fact, a prospect with whom we’ve been working just told us they’ve eliminated a fellow DCIM vendor based on bad support alone. I…
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