Change Management Series: Work Order Basics
By Jan Durnhofer - November 30, 2021Welcome back to the second blog in our change management series (a series designed to give you a basic understanding of how to use netTerrain for change management). In the previous blog in this series in our IT documentation software netTerrain, we discussed documentation management and, if you read that blog, you should now have…
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Change Management Series: Documentation Management
By Jan Durnhofer -Some time ago, my colleague Fred wrote a blog that offered an introduction to change management for our IT documentation software netTerrain. The main areas identified back then were: work orders, space reservation, the Collector status, and audit trails. The purpose of this blog series is to expand on some of these and to also…
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Complaint of the week: missing fiber strand counts!
By Jan Durnhofer -To put the cap on this year, we’re revving back up our “complaint of the week” series —as you may recall, this series is devoted to exposing holes in our product. While it may be a bit different for a software vendor to discuss real-life problems users encounter, we aim for a collaborative environment and…
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DCIM Software Racks: Monitoring and Oversubscription
By Jan Durnhofer - September 7, 2021In the previous four blogs in this five part series on racks in DCIM software, you learned about: rack basics such as rack mounting, modeling your own custom racks, creating visual overrides for capacity, and rack changes and capacity planning. What will you learn from the fifth and final (and corresponding video — which begins…
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DCIM Software Racks: Custom Modeling
By Jan Durnhofer - September 2, 2021In the previous three blogs in this series on racks in DCIM software, you learned rack basics such as rack mounting, how to set rack capacity visual overrides, and rack changes plus capacity planning. What’s next? All the features for rack management, rack capacity management, and so on are nice, but the question is: “how…
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DCIM Software Racks: Changes and Capacity Planning
By Jan Durnhofer - August 31, 2021In the previous two blogs in this five-part series, we covered rack basics such as rack mounting, as well as visual overrides for racks. In this, the third blog in this series (and corresponding video, which begins at 9:55 and ends at 12:55), we’ll look at capacity management for racks in netTerrain DCIM software. When…
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DCIM Software Racks: Capacity Visual Overrides
By Jan Durnhofer - August 30, 2021In the first blog in this series, we discussed the basics of racks in netTerrain DCIM — and you also learned how to mount equipment to racks. What’s next in this, the second part of this five-part series? In this blog (and video, which begins at 6:57 and ends at 9:54), we’ll explore some of…
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DCIM Software Racks: Basics
By Jan Durnhofer - August 26, 2021In this blog series all about racks, we’ll dive into using racks in netTerrain and explore some of the capabilities in terms of: ease of rack mounting, modeling, the different kinds of racks or cabinets that you can create, and some of the capacity planning features. In this blog, the first in a five part…
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If Your DCIM Needs a User Guide, it’s Flawed
By Jan Durnhofer - June 28, 2021Some folks say, “if a software needs a user guide, it’s already flawed.” While this statement may be extreme, there is a point here. At Graphical Networks, we strive to make software that’s as easy-to-use as possible (so it doesn’t become an obstacle between the user and the task at hand). In this blog and…
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netTerrain Version 8.6: Enhanced Performance, Customization, Usability
By Jan Durnhofer - September 11, 2020Another year, another step closer to documentation heaven…welcome to netTerrain 8.6! This is the fifth (and last) incarnation of the 8.x series (also called “China” — as you may have seen the pretty guide covers that feature beautiful landscapes from the Asian country as well as in the login pictures). For 8.6, we worked on…
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Enhanced Layer 2 Network Discovery Coming Up!
By Jan Durnhofer - July 10, 2020A key aspect of mapping the network is the ability to automatically discover the entire topology! This is so crucial that, in fact, at least half of the requests we get from our customers involve what we call ‘Layer 2 Discovery’. It’s called Layer 2 (you can click here to read more about it on…
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What’s Your DCIM Roadmap?
By Jan Durnhofer - July 2, 2020Customers and prospects frequently ask us about our roadmap. While it’s a good question, it’s tricky to answer….not because I feel we have a ‘roadmap problem’ at Graphical Networks, but because, if I have to explain our stance and the reasoning behind it, it would lend itself to a long philosophical debate on the nature…
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