The Different Flavors of Network Documentation & Network Diagram Software
By Fred Koh - September 10, 2019As the Sales Director for a software company specializing in IT visualization (Graphical Networks), I’ve come across all different aspects of network documentation and network diagram solutions. What exactly do I mean? There are so many different possibilities that it’s kind of an overload trying to find the right solution to document your network. There…
Learn MoreThe Story of Our Company’s Evolution
By Fred Koh - September 3, 2019From time to time, folks ask us, “How long has Graphical Networks been in business?” or “How many customers do you have” and “Can I see a product roadmap?” as well as “How did Graphical Networks get started?” These are all great questions — and, if you are evaluating a DCIM, automated network documentation, or…
Learn MoreCommon Questions about netTerrain DCIM
By Fred Koh - August 28, 2019In the first post in this 3-part series, we went over the basic structure of netTerrain and looked at the top questions asked about netTerrain Logical, for network diagrams and automated network documentation. In the second post, we discussed the most commonly asked questions about netTerrain OSP (Outside Plant). For this the final post in…
Learn MoreMost Common Questions about netTerrain OSP (Outside Plant)
By Fred Koh - August 27, 2019In the last post, we went over the basic structure of netTerrain and looked at the top questions asked about netTerrain Logical, for network diagrams and automated network documentation. Next, let’s look at netTerrain OSP (Outside Plant). What is it? netTerrain OSP is an ideal solution to document all of your fiber cabling infrastructure —…
Learn MoreMost Common Questions about netTerrain Logical
By Fred Koh - August 26, 2019As the head sales honcho here at Graphical Networks, I’m constantly answering questions about our products. Since I answer so many questions, I figured why not go ahead and create a blog series on the top five questions about netTerrain. In this article, I’ll discuss netTerrain Logical, our software for network diagrams and automated network…
Learn More5 Reasons Customers Keep Choosing netTerrain OSP (Outside Plant)
By Fred Koh - August 2, 2019Since netTerrain OSP (an add-on module for managing your outside plant) was released in July of 2016, it’s become a popular choice for companies, across all industries, that need to document their outside plant assets, buildings, and fiber. Why? Before netTerrain OSP was released, outside plant software was limited to three categories from which companies…
Learn MoreMyth Buster: Is netTerrain Just an Outside Plant Tool?
By Fred Koh - July 31, 2019I’ve seen a few posts around the web that say, in essence, ‘you shouldn’t buy netTerrain DCIM, as it’s just outside plant (OSP) software.’ When I see posts like that, I have to just scratch my head and think: who on earth came up with this one? Yes, we make amazing outside plant software but…
Learn MoreWhat Makes netTerrain DCIM Stand Out?
By Fred Koh - July 30, 2019There many DCIM software vendors out there, and for our prospective customers, it can be a difficult task to discern which vendor is the best choice. During the sales process, we are often asked, ‘what makes netTerrain DCIM stand out’? Before I dive into the specifics, I’ll start with a little background info on our…
Learn MoreGraphical Networks at BICSI, Fall 2019 Conference
By Fred Koh - July 19, 2019Graphical Networks has announced it will showcase the newest version of netTerrain 8.2, its flagship IT documentation software, at the BICSI 2019 Fall Conference and Exhibition. BICSI attendees will be able to see, firsthand, how netTerrain helps its users manage the entire plant (inside and outside) with end-to-end connectivity views, GIS-enabled diagrams, and physical and…
Learn MoreThe Importance of Network Documentation
By Fred Koh - June 28, 2019I’ve written several articles about network documenting and automating the documentation process (you can see a recent article here)– afterall, our company specializes in IT documentation. In today’s article, however, I want to break documentation down into simple, easy-to-digest terms so you can arm yourself with the knowledge you need to really talk to upper…
Learn MoreHow is netTerrain Priced? (DCIM, Logical, OSP)
By Fred Koh - June 25, 2019“How can I get pricing for netTerrain?” netTerrain pricing is not listed on our website. I get this and understand how frustrating this can be. In today’s world, people want information instantly. I know I do! The reason why we don’t publish and instead ask for a 15-minute conversation beforehand is to determine if netTerrain…
Learn MoreImplement netTerrain: Avoid the ‘Shelfware’ Effect
By Fred Koh - June 6, 2019Whether it’s for DCIM, network diagrams or outside plant, the majority of netTerrain users get the software up and running fairly quickly. Recently, however, I was in a meeting with a customer who bought netTerrain a year ago and haven’t really used netTerrain much yet. I asked, “why haven’t you used netTerrain much?”. Their response:…
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