netTerrain Complaint of the Week: the previewer isn’t smooth enough!
By Jan Durnhofer - February 19, 2020Welcome back to our complaint-of-the-week series. After a rather long hiatus, we’re back again with this series dedicated to unearthing some of the weaknesses you may come across while using netTerrain. Exposing weaknesses…from a software vendor? Yep: as good software is an iterative process of improvement, we have no problem exposing some of the things…
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Zoom & Pan: a Gazillion Ways to Do It, but Stick to the Shortcuts!
By Jan Durnhofer - February 15, 2020As you may know, we usually poke fun at ourselves by writing about complaints customers have in our complaint of the week series that focuses on what our users don’t love about our software for network mapping, data center management, and outside plant. Today, however, I’m turning the tables a bit: I’m putting you, our…
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What is netTerrain?
By Fred Koh - February 10, 2020How did you reach our website? Hear about us from a coworker? Maybe Google or other search engine? Perhaps one of your staff recommended us. However you landed here, you may be wondering: “what exactly is netTerrain?” If you’ve checked out a page or two on our website, read a blog, or maybe watched a…
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How is DCIM Software Priced?
By Fred Koh - January 17, 2020Your boss has tasked you to research procuring a DCIM software for your organization… after a series of exhaustive and endless meetings with different stakeholders to determine your set of requirements what you need from a DCIM solution should include from your department and colleagues, its time to finally start the search for DCIM vendors…
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Complaint of the Week: headers and footers giving me trouble!
By Jan Durnhofer - January 7, 2020Another week, another complaint here at GN… If you are new to this blog series, we like to poke holes at all things netTerrain, because, why not? Our customers love the tool, from its DCIM capabilities, network mapping and cable management features, to fiber and outside plant, but it ain’t perfect and showing our weaknesses…
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SNMP discovery vs. Network connectors – which is better?
By Jan Durnhofer - November 18, 2019As netTerrain (for DCIM, Network Mapping, OSP software) offers both options, I get asked this question often: “what should I use? netTerrain’s native SNMP discovery or some connector to an existing system?” And the answer, as you may expect, is “…it depends.” SNMP discovery: “the magic button” netTerrain’s SNMP discovery is a nice feature. You…
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Do I really need Outside Plant (OSP) software?
By Jan Durnhofer - November 8, 2019Our OSP software module, netTerrain OSP, seems to pop-up in discussions with our current netTerrain users quite a bit lately, maybe because it is still relatively new (it is only 4 or 5 years old versus netTerrain’s network and DCIM features, which have been around for over a decade now). Because we’ve been fielding quite…
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Complaint of the Week: Moving catalog objects between netTerrain systems
By Jan Durnhofer - October 22, 2019Welcome back to our complaint of the week series (we had a bit of a hiatus…I guess no complaints, eh?). We received a new complaint that was interesting: “can I move a catalog object between two netTerrain systems?” By ‘catalog object’, we don’t mean the actual inventory or instances of assets you have in your…
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Myth Buster: Is netTerrain Just an Outside Plant Tool?
By Fred Koh - July 31, 2019I’ve seen a few posts around the web that say, in essence, ‘you shouldn’t buy netTerrain DCIM, as it’s just outside plant (OSP) software.’ When I see posts like that, I have to just scratch my head and think: who on earth came up with this one? Yes, we make amazing outside plant software but…
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netTerrain mobile app developed using the REST API
By Jan Durnhofer - July 16, 2019In a previous blog, we discussed how a couple of customers had developed their own mobile apps for netTerrain DCIM. One of these customers, Acciona Energía (a global renewable energy provider from Pamplona, Spain) presented their results at our annual users summit (the summit took place between May 13th and 15th at the Bolger Center…
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Wanna excel academically? Use netTerrain DCIM!
By Jan Durnhofer - July 15, 2019At our recent users summit, one of our customers and a partner announced they had developed their own flavor of a mobile app for netTerrain DCIM. We will dig deeper into these implementations but, to briefly summarize: using our REST API , these customers developed a mobile app in which a user can scan devices…
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Is this the best DCIM implementation ever?
By Jan Durnhofer - July 11, 2019During our users summit this past May, we uncovered some truly fantastic projects from our customers. Over the course of the 3-day event, we saw great examples of automation using our API, we discussed some cool fiber plant deployments, touched upon CFD (computational fluid dynamics) integrations with netTerrain, but one project was, truly, the absolute…
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