Complaint of the week: managing displayed fields?
By Jan Durnhofer - December 9, 2021Welcome back to another installment in our “Complaint of the week” series: blogs in which we look at actual complaints from our users and share workarounds. As we’ve said before, while most vendors may not want to discuss any holes in their products, we believe it’s important to foster a collaborative environment and share knowledge…
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Change Management Series: Task & Work Order Management
By Jan Durnhofer - November 30, 2021Welcome back to the final installment on our series on change management in netTerrain (our IT documentation software). In the previous two blogs, we discussed documentation management and work order basics. In this blog, we’ll go over some more additional features of the built-in task and work order management features (a basic functionality in netTerrain…
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Change Management Series: Work Order Basics
By Jan Durnhofer -Welcome back to the second blog in our change management series (a series designed to give you a basic understanding of how to use netTerrain for change management). In the previous blog in this series in our IT documentation software netTerrain, we discussed documentation management and, if you read that blog, you should now have…
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Change Management Series: Documentation Management
By Jan Durnhofer -Some time ago, my colleague Fred wrote a blog that offered an introduction to change management for our IT documentation software netTerrain. The main areas identified back then were: work orders, space reservation, the Collector status, and audit trails. The purpose of this blog series is to expand on some of these and to also…
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Complaint of the week: missing fiber strand counts!
By Jan Durnhofer -To put the cap on this year, we’re revving back up our “complaint of the week” series —as you may recall, this series is devoted to exposing holes in our product. While it may be a bit different for a software vendor to discuss real-life problems users encounter, we aim for a collaborative environment and…
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DCIM Software Racks: Monitoring and Oversubscription
By Jan Durnhofer - September 7, 2021In the previous four blogs in this five part series on racks in DCIM software, you learned about: rack basics such as rack mounting, modeling your own custom racks, creating visual overrides for capacity, and rack changes and capacity planning. What will you learn from the fifth and final (and corresponding video — which begins…
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DCIM Software Racks: Custom Modeling
By Jan Durnhofer - September 2, 2021In the previous three blogs in this series on racks in DCIM software, you learned rack basics such as rack mounting, how to set rack capacity visual overrides, and rack changes plus capacity planning. What’s next? All the features for rack management, rack capacity management, and so on are nice, but the question is: “how…
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DCIM Software Racks: Changes and Capacity Planning
By Jan Durnhofer - August 31, 2021In the previous two blogs in this five-part series, we covered rack basics such as rack mounting, as well as visual overrides for racks. In this, the third blog in this series (and corresponding video, which begins at 9:55 and ends at 12:55), we’ll look at capacity management for racks in netTerrain DCIM software. When…
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DCIM Software Racks: Capacity Visual Overrides
By Jan Durnhofer - August 30, 2021In the first blog in this series, we discussed the basics of racks in netTerrain DCIM — and you also learned how to mount equipment to racks. What’s next in this, the second part of this five-part series? In this blog (and video, which begins at 6:57 and ends at 9:54), we’ll explore some of…
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DCIM Software Racks: Basics
By Jan Durnhofer - August 26, 2021In this blog series all about racks, we’ll dive into using racks in netTerrain and explore some of the capabilities in terms of: ease of rack mounting, modeling, the different kinds of racks or cabinets that you can create, and some of the capacity planning features. In this blog, the first in a five part…
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1000 DCIM Canned Reports is Not Enough: Design Your Own Dashboards
By Jan Durnhofer - July 7, 2021Having all of the data center and network documentation in place in a system is not always the end game: we also gain insight from the data, gain a better understanding of how the data’s aggregated and, perhaps, take action. Usually these insights come in the form of reports (which may look like, as shown…
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Secure your OSP, DCIM & Network Documentation with Granular Permissions
By Jan Durnhofer - June 28, 2021Security is top of mind within IT departments…especially lately. We’ve seen many headlines about breaches happening across corporate America and we just heard about the Solarwinds breach — one of the most sophisticated hacks in the history of IT hacks. Despite IT security making the headlines again and again, one often overlooked aspect of security…
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