How Can I Import Data into Network Documentation Software?
By Fred Koh - September 23, 2022On a daily basis, I talk to many folks who need network documentation software. In many cases — certainly not all — these folks already have some kind of network documentation that they don’t want to lose. Whether it’s for network discovery and mapping, managing data center(s), or your fiber plant infrastructure (inside/outside plant), one…
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Need to Migrate Your Network Documentation to a Modern Solution?
By Jason Sherman - September 20, 2022So, you have a system with your network documentation in it. Great, right — but here’s the catch: the system was built on an AS400 mainframe and takes punch cards to update the data?! Are you wondering, ”how the heck do I go about migrating to something a bit newer?” Good news: it may not…
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netTerrain 9.5: Enhanced Monitoring & Usability, Mobile Audits & More
By Jan Durnhofer - September 12, 2022netTerrain 9.5’s release marks another giant leap toward documentation nirvana. In 9.5, you’ll see that we worked on the usual mix of new features, small fixes and improvements. Significantly improved diagram loading times, the newly-launched event console, and, in beta mode, IP address management (IPAM) are of particular note. We’ve made numerous improvements to the…
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Why DCIM Vendor Support Matters
By Jason Sherman - September 6, 2022Ah, customer support. You know the drill. You think, “Hey. I need to get some help. Who do I call? What is the process? Also, what is my support level? Am I in the blue support level or gold or purple? If I am blue can I call or is this chat only. Do I…
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Industry Spotlight: Fiber Mapping Software for University & College Campuses
By Fred Koh - August 30, 2022Managing a university or college’s IT infrastructure and fiber is no easy feat: with campus expansions, satellite locations, and an endless parade of new technologies placing demands on your fiber (Harvard has a wired forest, believe it or not — and University of Florida is piloting connected vehicle infrastructure). We make netTerrain: IT documentation software…
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netTerrain Lootbox: Earn Rewards for Your Accomplishments
By Jan Durnhofer - August 18, 2022Are you a raving netTerrain fan or developer? If so, keep reading: Graphical Networks now offers a Lootbox program that rewards you for going above and beyond what a regular netTerrain user does. It’s a win-win for you and our team. Afterall, your contributions help shape the future of netTerrain (DCIM, Logical, OSP) and our…
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3 Big Reasons Rack Diagrams Help Organizations
By Jason Sherman - August 10, 2022Think you need some rack diagrams to help make sense of your data center — but need to make the case that an investment in them is worth it to the bean counters upstairs? Customers who use our software, netTerrain DCIM, have various reasons as to why they need rack diagrams and how they help…
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Industry Spotlight: DCIM & OSP Software for Cruise Operators
By Fred Koh - August 1, 2022Cruising today isn’t what it was 20 years ago – not even close! As reliance on technology has taken root across the globe, cruise operators have had to pivot to keep up with the demand. While that’s good news for IT job stability, it’s a lot of work for you and your team. It’s not…
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Need to Document Your Fiber Network? What to Expect
By Jason Sherman - July 29, 2022Do you need to document your fiber network? Here’s some bad news: don’t expect it to be easy. You’re probably thinking: “Wow, that’s a positive note to kick this blog off on, right? Please continue. I’m really excited now…!” Allow me one more minute to make my case: Fiber Documentation: The Good News Ok, ok…maybe…
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Industry Spotlight: Why Use Fiber Mapping Software for Your Theme Park?
By Fred Koh - July 26, 2022Over the years, we’ve sold our fiber mapping software (netTerrain OSP) to various teams that work with theme and amusement parks. We’ve heard great feedback from the teams that buy netTerrain to take control of their fiber: they’re very happy they bought it as, for them, it’s been a game changer. Theme parks have large…
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Getting Started with REST API: Part 3 (Collections, Filters, Expansions)
By Jan Durnhofer - July 25, 2022Welcome back to the final post in our series on getting started with netTerrain’s REST API. In the first blog post we reviewed some of the basic setup procedures to get started with the netTerrain REST API. In the second blog post, we delved a bit deeper into data retrieval, writing into netTerrain and deleting…
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The One DCIM Feature That’s a Deal Breaker
By Fred Koh - July 20, 2022When it comes to Data Center Infrastructure Management (DCIM), we’ve often written articles in this blog about how features shouldn’t necessarily guide your decision making. Why? All the features in the world won’t make up for software that isn’t usable, updated frequently, or scalable. When it comes to features, what really matters is that the…
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