Scanning QR Codes in Your Data Center Using netTerrain
By Jan Durnhofer - December 21, 2021With the release of version 9.1, netTerrain has a new feature for scanning QR codes using the netTerrain mobile app. The ability to scan QR codes is most useful in a data center environment (as you may want to quickly identify and locate a device in your IT inventory — for example: you may want…
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Shadow IT? Mitigate Your Risks with Network Documentation
By Jan Durnhofer - December 17, 2021The threat of Shadow IT… it sounds like something out of a Stephen King book or B-horror movie. I can see it now: “scary IT resources that are lurking and waiting — in the shadows — to attack at any minute or hour…coming to a network near you!” In this blog, we’ll look at what…
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netTerrain 9.1:Usability, Discovery, & Modules Upgrades
By Jason Sherman - December 10, 2021Another release, another step closer to documentation nirvana: welcome to netTerrain 9.1. 9.1 marks the second incarnation of the 9.0 series (aka “Europe” as you’ve probably noted in the guide covers that feature striking images from the continent). With netTerrain 9.1, we worked on the usual run of new features, small fixes, and improvements, with…
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Complaint of the week: managing displayed fields?
By Jan Durnhofer - December 9, 2021Welcome back to another installment in our “Complaint of the week” series: blogs in which we look at actual complaints from our users and share workarounds. As we’ve said before, while most vendors may not want to discuss any holes in their products, we believe it’s important to foster a collaborative environment and share knowledge…
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Dynamic Network Diagrams: Avoid the Headaches, Enjoy the Results
By Fred Koh - December 6, 2021Over the course of the decades in which our team has been in the market of providing network engineers and admins with quality network documentation and dynamic network diagram software, we’ve listened to our customers a lot, we’ve talked to other vendors, we’ve met other folks at trade shows using various types of tools for…
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Why It’s Easier to Succeed with DCIM than You Think
By Fred Koh - December 1, 2021Data Center Infrastructure Management Software (DCIM): when you think of DCIM, what comes to mind? Expensive? Complicated? Way too much work to even get up off the ground? Difficult to convince your boss? Maybe it would add even more headaches to your job? Below are three key reasons as to why it’s probably a whole…
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Change Management Series: Task & Work Order Management
By Jan Durnhofer - November 30, 2021Welcome back to the final installment on our series on change management in netTerrain (our IT documentation software). In the previous two blogs, we discussed documentation management and work order basics. In this blog, we’ll go over some more additional features of the built-in task and work order management features (a basic functionality in netTerrain…
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Change Management Series: Work Order Basics
By Jan Durnhofer -Welcome back to the second blog in our change management series (a series designed to give you a basic understanding of how to use netTerrain for change management). In the previous blog in this series in our IT documentation software netTerrain, we discussed documentation management and, if you read that blog, you should now have…
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Change Management Series: Documentation Management
By Jan Durnhofer -Some time ago, my colleague Fred wrote a blog that offered an introduction to change management for our IT documentation software netTerrain. The main areas identified back then were: work orders, space reservation, the Collector status, and audit trails. The purpose of this blog series is to expand on some of these and to also…
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Complaint of the week: missing fiber strand counts!
By Jan Durnhofer -To put the cap on this year, we’re revving back up our “complaint of the week” series —as you may recall, this series is devoted to exposing holes in our product. While it may be a bit different for a software vendor to discuss real-life problems users encounter, we aim for a collaborative environment and…
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Logical Network Diagrams: 4 Use Cases
By Fred Koh - November 22, 2021Logical network diagrams come in all different shapes and sizes: the most basic logical diagrams may be as simple as post-it notes on your desk, they could be Visio diagrams, or they could be up-to-date and pixel-perfect diagrams that depict your network in real-time (like the ones netTerrain automatically makes of your network). What’s the…
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Federal Data Centers: What You Need to Know About DCIM Software
By Fred Koh - November 18, 2021Do you manage federal data centers and need data center infrastructure management software (DCIM)? As you already know, regardless of what kind of software you need, there are certain boxes you’ve got to make sure are checked before looking at a specific solution. So, when it comes to DCIM software like netTerrain DCIM, which boxes…
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