Network Incidents Made Easy (with the Most Interesting Man in the World)
By Jason Sherman - August 8, 2017>When a device goes down on your network, and you’ve got a network monitoring solution in place, you probably get one of those (incredibly useful) emails that informs you a device is down. Great….which device? Where? While you’re figuring all that out, you’re wasting valuable time (and yeah, you know this: time is money). In…
Learn MoreIf Your Cabling is a Hot Mess, You Need to Read This
By Jason Sherman - July 26, 2017Is your cabling a hot mess? Or maybe, your cabling is in better shape…as in, it’s barely passable? Is your cabling creating unnecessary work for you and your team? We get it: managing your connections without DCIM is like Mario trying to fight Bowser without any power-ups. When you don’t have the tools you need,…
Learn MoreAutomation for Data Center Managers
By Fred Koh - July 1, 2017The myriad promises of automation loom large over today’s technological landscape. Whether the discussion is around reducing costs or upping efficiency, one thing is crystal clear: automation is here to stay. For data center managers and network engineers, automation is far more than hype: when done right, it delivers on its promises of big ROI….
Learn MoreGet Application Insights with Network Documentation
By Jason Sherman - June 1, 2017Network documentation is a great thing. With it, you can gain a great deal of insight about your network. Network documentation gives you crucial insight into your network; Physical and logical diagrams help you answer key network questions, such as: ‘What’s the end point connection for this device?’ ‘How much space do I have left…
Learn MoreSecurity & DCIM: Your Questions Answered by DCIM Experts
By Jan Durnhofer - May 23, 2017Reports of cyber attacks are widespread today: data shows that both the size and frequency of these attacks are on the rise. For those who use or are considering using DCIM software, these attacks beg the question, “Is DCIM susceptible? What kind of attacks can be waged against a DCIM solution?” All software, online or…
Learn MorenetTerrain 7.0: Network Documentation & DCIM with a Usability-centric Approach
By Jan Durnhofer - May 8, 2017It’s been another busy yet productive year for the Graphical Networks team; we’re pleased to announce the release of netTerrain 7.0. With netTerrain 7.0 comes enhanced usability, work order management and valuable new time savers for the netTerrain suite (including network documentation, DCIM and outside plant). To help get current netTerrain users up to speed,…
Learn MoreHow to Instantly Access Any Device in your Network, from Anywhere
By Jason Sherman - April 20, 2017netTerrain offers network documentation features that saves time and hassle. One such feature is the netTerrain IP toolset: it’s a convenient utility that helps network engineers to easily connect to a device without having to remember all the details of the connection. For example: you are looking at your network documentation. You see a device…
Learn MoreNext Time an IT Asset Goes Missing, Don’t Call the Royal Canadian Mounted Police
By Hannah Ash - April 13, 2017In the world of outside plant management, you get used to seeing different headlines related to the industry. Exciting ones such as, “TIA updating outside-plant, residential cabling standards”, if you catch my drift. So, when this gem of a story crossed my desk, “Miscommunication: 68 foot cell phone tower reported missing wasn’t stolen after all”,…
Learn MoreRobo-Support is Making Network & Data Center Management Software Look Bad
By Jason Sherman - April 4, 2017Customer service today just isn’t what it used to be. Don’t take my word for it: a recent study by Consumer Reports found that 57% of customers hang up the phone without a resolution…yikes. In fact, a prospect with whom we’ve been working just told us they’ve eliminated a fellow DCIM vendor based on bad support alone. I…
Learn MoreThe 7 Layer Guide to Network Documentation
By Hannah Ash - March 24, 2017For today’s post, we’ll look at the OSI framework and its 7 layers. This is exciting stuff, at least when it comes to how you document the network, so hold on to your seats… What is the OSI? The Open Systems Interconnection (OSI) was created by The International Organization for Standardization (ISO) as a framework…
Learn MoreAutomation: A Better Way to Document The Network
By Hannah Ash - March 22, 2017Network documentation: so much easier said than done, right? Your documentation is only as good as it is thorough and current…so, let me ask you a question: how up-to-date is your documentation? How complete is it? Would you be prepared for a major outage or audit? We understand the myriad reasons why so many companies…
Learn MoreNetwork Documentation 101
By Jason Sherman - March 19, 2017When we’re asked about increasing IT efficiency and helping organizations get their networks under control, we usually start by asking a simple question, “can we see your documentation?”. Of course, it would be perfect if everyone replied, “it’s all in one place, automated and easy to access.” In reality, however, that is almost never the…
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