Complaint of the week: missing fiber strand counts!
By Jan Durnhofer - November 30, 2021To put the cap on this year, we’re revving back up our “complaint of the week” series —as you may recall, this series is devoted to exposing holes in our product. While it may be a bit different for a software vendor to discuss real-life problems users encounter, we aim for a collaborative environment and…
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Why Don’t You Publish Your Software Pricing?
By Fred Koh - July 26, 2021When exploring purchasing software, whether it’s looking for a network diagram tool, a Data Center Infrastructure Management (DCIM) software, or Outside Plant (OSP) software, one of the first things that crosses people’s mind is…how much does your software cost? We don’t publish our prices online because the cost is based on two things: what do…
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1000 DCIM Canned Reports is Not Enough: Design Your Own Dashboards
By Jan Durnhofer - July 7, 2021Having all of the data center and network documentation in place in a system is not always the end game: we also gain insight from the data, gain a better understanding of how the data’s aggregated and, perhaps, take action. Usually these insights come in the form of reports (which may look like, as shown…
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Want to Visualize Your AWS Infrastructure?
By Jason Sherman - February 23, 2021Use Amazon Web Services (AWS)? The AWS interface is great: you can service anywhere in the world and more. It’s not, however, without its limitations. What’s missing? What if you want to view relationships between things (such as backups, volumes, and snapshots) in a documented view of information and data? This helps you to better…
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DCIM: Is Integration Easy?
By Jason Sherman - January 19, 2021We recently heard from a prospective customer who asked us, “can I integrate with other tools such as CRM, NMS, and BMS?”. Good question! How easy is integration with DCIM software? In this blog, we’ll try and answer this by giving you a look at how integration with our software (netTerrain DCIM) works. Keep in…
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Need IT Documentation? Why Organizations Choose netTerrain
By Fred Koh - December 21, 2020Are you ready to move away from the nightmarish tasks of updating your spreadsheets, Visio diagrams, and Google Earth diagrams? Need a better way to manage the capacity of your network and data centers? Fed up spending enormous amounts of time troubleshooting the network (that results in lost productivity and money)? Trying to find a…
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Import Your netViz Diagrams into a Modern Solution
By Jason Sherman - December 14, 2020We’ve written about in the past (as you may already know if you’re reading this): the team here at Graphical Networks used to work for netViz, an IT documentation software that was sunset in the late 00’s. When netViz was sunset by its most recent parent company, we saw a need — for current netViz…
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Enhanced Layer 2 Network Discovery Coming Up!
By Jan Durnhofer - July 10, 2020A key aspect of mapping the network is the ability to automatically discover the entire topology! This is so crucial that, in fact, at least half of the requests we get from our customers involve what we call ‘Layer 2 Discovery’. It’s called Layer 2 (you can click here to read more about it on…
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What’s Your DCIM Roadmap?
By Jan Durnhofer - July 2, 2020Customers and prospects frequently ask us about our roadmap. While it’s a good question, it’s tricky to answer….not because I feel we have a ‘roadmap problem’ at Graphical Networks, but because, if I have to explain our stance and the reasoning behind it, it would lend itself to a long philosophical debate on the nature…
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netTerrain Complaint of the Week: where’s your feature request system?
By Jan Durnhofer - June 30, 2020A customer who uses netTerrain for Data Center Infrastructure Management (DCIM) recently asked us why they couldn’t access some sort of customer-centric feature request database or roadmap tool. It’s a good question (and it’s one that also invites some interesting philosophical debates that are fodder for more than the one heated discussion our team had…
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netTerrain Logical vs. netTerrain DCIM
By Fred Koh - June 22, 2020As the executive director of sales at Graphical Networks, I’m often asked about the various differences across our product offerings. This article will highlight the key differences between our network mapping and diagram software (netTerrain Logical) and our data center infrastructure management software (netTerrain DCIM). Graphical Networks has just one IT Visualization platform: netTerrain. What…
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Network Diagram Software MSPs and Network Consultants Can Use
By Fred Koh - June 9, 2020Need to document your clients’ networks? MSPs and network consultants use netTerrain for just that! Using network discovery and automated network documentation software you can visualize how the devices are all connected — all the way down to the port level. Leverage network diagram software (such as netTerrain) to present your discovered results in clean…
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