Why Do Our Customers Renew netTerrain Year after Year?
By Fred Koh - July 12, 2023From industry giants to small businesses, netTerrain has been trusted by more than 500 organizations as a trusted software solution since it first was released back in 2009. We’re proud that so many of our customers, the majority of them in fact, continue to renew their plans because netTerrain has given them that much value…
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BI & Data Centers: Do You Really Need a Business Intelligence Tool?
By Fred Koh - July 5, 2023In the corporate world, business intelligence tools are frequently a topic of conversation. Several years back, our Product Manager and CEO Jan Durnhofer wrote a technical article on this topic. Check out his article here. When you think of Business Intelligence (BI), names like MicroStrategy, SAS, Microsoft, and Oracle might come to mind. These companies…
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Will Network Diagram Software Visualize Your Third-Party Apps & Data?
By Fred Koh - July 3, 2023Tired of dealing with network headaches stemming from a lack of insights and visibility? If, for example, you’re a new company network administrator, it can be a real…errr maybe downright impossible….challenge to figure out what’s installed without doing a tedious site survey, right? And let’s be honest, those spreadsheets and manual network diagrams in a…
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Fiber Mapping Software: OSP vs. GIS
By Fred Koh - April 24, 2023Do you have fiber management headaches such as: not knowing how much capacity you’ve got, how much capacity you need, where everything is, or not knowing what you need to take with you to fix an issue? Need a tool that will help you easily document and manage your outside plant? Are you sick of…
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Streamline IT Asset Management (ITAM): How DCIM Software Helps
By Fred Koh - April 20, 2023Introduction: What is IT asset management (ITAM) and why you need it IT asset management (ITAM) is important because it assists organizations in managing their IT assets throughout their entire life cycle, including acquisition, maintenance, and eventual decommissioning. This ensures efficient resource allocation and effective utilization of assets. If you have headaches related to efficiency,…
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Fiber Mapping Software & Fiber Strand Documentation: What, How, Why
By Fred Koh - April 18, 2023As a fiber professional, you understand the importance of documenting and mapping fiber strands in your fiber plant documentation — which involves not only documenting the plant itself but also individual fiber strands. Clear fiber documentation and mapping are crucial for troubleshooting issues and making changes to your fiber plant in the future. To manage…
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Beam Me Up, Scotty: Migrating to a New DCIM Solution
By Fred Koh - April 3, 2023Are you lost in space: stuck with an outdated DCIM system, and feeling like you’re aboard a malfunctioning starship? Perhaps you’re dealing with high costs, limited features, poor customer service, or your DCIM vendor has been acquired or discontinued support (or, maybe even worse, you’ve received no communications from your vendor in a long time…
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Industry Spotlight: Fiber Mapping Software for Municipalities
By Fred Koh - March 23, 2023Municipalities play a critical role in ensuring smooth operations within their communities — from managing communication networks to essential services like fire and police stations. With technology rapidly advancing, the demand for fiber, and demands on the folks who manage fiber, have never been greater. If you manage municipal fiber, hats off to you: your…
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Fiber Mapping Software: Time to Upgrade from Google Earth and Spreadsheets?
By Fred Koh -Over the years, we’ve been to countless meetings discussing various organizations’ need for an Outside Plant (OSP) solution, we’ve attended many BICSI events, and have many of netTerrain customers using netTerrain to manage their fiber plant (close to 400 organizations!). So, what are the main fiber plant headaches that many companies are trying to solve…
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Reducing Data Center Carbon Footprint with DCIM & PUE – A Comprehensive Guide
By Fred Koh -Did you know that data centers account for a whopping 2% of all global carbon emissions? Here in the US alone, 0.5% of total greenhouse gas emissions are attributed to data centers. That’s more than the emissions of the airline industry! Data centers are one of the largest consumers of electricity worldwide, with all the…
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Upgrading IT Documentation/Visualization Software Shouldn’t Be Hard
By Fred Koh - March 8, 2023IT visualization and documentation software is essential for successful troubleshooting, capacity planning, cost control, and security, among other things. To keep up with today’s rapidly changing technology landscape, it’s crucial to keep your IT visualization and documentation software up-to-date with the latest vendor version. However, upgrading can be a daunting task, if your vendor does…
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Industry Spotlight: DCIM for Healthcare & Hospitals
By Fred Koh - February 20, 2023As a data center manager in healthcare, you certainly face unique IT challenges that require specialized solutions — hats off to you! From regulatory compliance to uptime and critical patient data, the stakes are high. Not to mention the explosion in reliance upon technology that the recent pandemic helped bring about — from telehealth to…
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