Why Airports Need Inside & Outside Network Maps
By Jason Sherman - April 16, 2018Ever really look at a map of the airport? It’s a bustling network of terminals, concourses, shopping centers, food courts, kiosks, security checkpoints, and, of course, airplanes. If you’ve ever been delayed for hours, you know that airports can be a destination unto themselves (for better or worse). Airports are constantly evolving — and their…
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Buying DCIM? Don’t Overlook Customer Service
By Jason Sherman - April 4, 2018In general, the importance of good customer service can’t be overstated: with DCIM, it’s crucial to a successful implementation. Unfortunately, with DCIM — it can prove hard to find. I manage customer support for our documentation suite: DCIM, network mapping, and outside plant. I think one reason we have had success is being able to…
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When You Can’t Google the Network
By Jason Sherman - April 3, 2018Need to find an answer to your network question quickly? How would you find it? These days, we’re used to being able to get the answers to our questions in seconds (thanks, Google). Need to know where the nearest Indian restaurant is when you’re driving through the middle of nowhere (this happened to me recently)….?…
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How to Keep the Network Compliant with Security Standards
By Jason Sherman - March 26, 2018Is your network in compliance with industry security standards such as the PCI Data Security Standard? These standards exist to safeguard sensitive information from vulnerabilities. The PCI Data Security Standard exists to ensure that organizations handling credit cards keep information secure in the following ways: Ensure Secure Networks and Systems Secure/Protect Cardholder Data Manage Vulnerability…
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Does This Make My Server Look Fat?
By Jason Sherman - March 13, 2018Does this make my server look fat? Is my floor starting to bulge? Yeah, we have all been there. The server room is starting to look a little heavy…or is it? Hey, we’ve all told ourselves a few little white lies from time to time, ‘maybe it’s just the way the light is hitting this…
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From Hieroglyphics to NASA, Data Visualization Isn’t Anything New
By Jason Sherman - February 26, 2018I was spending some time (or wasting….you decide) on Reddit last week when I came across this article on how NASA uses IT visualization to tell visual stories from technical details. While we’re not a BI tool, what NASA is doing — and why they’re doing it — is at the very heart of the…
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Why Do You Need Flexible DCIM & Network Mapping Software?
By Jason Sherman - February 14, 2018netTerrain, an automated DCIM and network mapping software suite, adapts to your project…and its unique needs. Let me be clear: netTerrain adapts to your needs — without consultants, months of waiting time, an onboarding process that feels more like training for Mount Everest, and a bunch of extra expenditures you (and your boss) didn’t see…
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How Does Automatic Network Mapping Work?
By Jason Sherman - February 8, 2018SNMP is an old time workhorse of information. If you’ve been a network engineer for a while, the ability to automatically discover objects when you’re documenting the network can’t be overhyped. Automatic network mapping, on this level, significantly reduces your manual workload and ensures that your documentation is accurate and up-to-date. If you’re looking at…
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Fun Network Diagrams? Use Visual Overrides
By Jason Sherman - February 5, 2018Network documentation can be fun and fulfilling…never thought I’d say that. Truth is…maybe it’s not exactly the same fun as, say, Superbowl Sunday (depending on which team you’re rooting for, of course)… but it can be a little more fun when you have the right tools for the job at hand. Using netTerrain, our network…
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If You Need to Replace netViz, Read This
By Jason Sherman - February 2, 2018Since the beginning of time…or, ok, since the 90’s (more or less), network administrators have created a demand for network diagramming software. netViz, a (now discontinued) product of CA Technologies, was introduced to meet network diagramming needs of IT teams. The software offered users hierarchies, (limited) automatic discovery with a graphical interface — with thousands…
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Songs To Listen To When You’re Documenting the Network
By Jason Sherman - February 1, 2018What’s the hands-down most important part of documenting the network? What you listen to. Sorry, you can’t document the network while watching Youtube cat videos….that’s a big no-no. You’ll end up with a fur ball network diagram (oh, I’m too funny — someone get me a job as a comedian). Seriously, though: what to listen…
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Pickaxe Causes Data Center Outage (Yes, a Pickaxe)
By Jason Sherman - December 22, 2017‘Tis the season…for generosity, cheer, and…apparently…massive data center outages (ok, ok: it’s always the season for massive data center outages). Are you prepared for the worst? Your outside plant cabling is, well, outside…as a result, it’s vulnerable. Let’s face it: stuff happens. Take a British cloud hosting company’s recent perils on December 13th: they suffered…
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