About Fred Koh

As a seasoned sales executive, Fred Koh serves as Director of Sales and is responsible for Graphical Networks sales and channel partner program, marketing strategy, and operations.

Why Don’t You Publish Your Software Pricing?

Why Don’t You Publish Your Software Pricing?

By - July 26, 2021

When exploring purchasing software, whether it’s looking for a network diagram tool, a Data Center Infrastructure Management (DCIM) software, or Outside Plant (OSP) software, one of the first things that crosses people’s mind is…how much does your software cost? We don’t publish our prices online because the cost is based on two things: what do…

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Got Fiber Plant Diagrams?

Got Fiber Plant Diagrams?

By - July 20, 2021

During the intervening years since we first launched netTerrain Outside Plant (OSP) — it’s an add on module to netTerrain Logical or netTerrain DCIM — we’ve fielded many questions about the type of GIS-enabled maps that netTerrain supports as well as netTerrain’s ability to import existing maps/diagrams. What’s netTerrain OSP (Outside Plant Software)? First, what’s…

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Beavers vs. Your Outside Plant

Beavers vs. Your Outside Plant

By - July 16, 2021

When we first saw this news story back in April of this year, we said, “we have to write a blog about this.” What’s it about? Well, you probably “wood”n’t believe it, but: beavers caused some massive headaches in a Canadian town. Yes: beavers. If you’re new to working on the outside plant, that may…

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Need to Replace Your DCIM Software?

Need to Replace Your DCIM Software?

By - July 14, 2021

Using a Data Center Infrastructure Management (DCIM) solution? Whether it’s something free (like OpenDCIM) or something you paid for, there may come a time when you decide you need something that your current DCIM solution doesn’t offer, or if your DCIM vendor has moved on to focus on other products and is not supporting its…

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Outdated Hardware/Software Headaches? Network Diagrams/DCIM Can Help

Outdated Hardware/Software Headaches? Network Diagrams/DCIM Can Help

By - July 9, 2021

In 2016, Dimension Data released their then-annual Network Barometer Report which showed that 42% of network devices were either outdated or aging. While this statistic is a few years old, I doubt the numbers have radically changed since then. It’s all too easy for software and hardware to become outdated…but the price you pay for…

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DCIM’s Impact on Data Center Efficiency: 2010 vs. 2021

DCIM’s Impact on Data Center Efficiency: 2010 vs. 2021

By - June 28, 2021

Lately, we’ve written a few blogs about how data center infrastructure management (DCIM) software helps data centers achieve greater efficiency which made me think, it would be interesting to look at where we started over a decade ago and where we are today. Did you work in data centers ten years ago? What changes have…

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Network Documentation: Do You Really Need the Bells & Whistles?

Network Documentation: Do You Really Need the Bells & Whistles?

By - June 24, 2021

One of my employees recently forwarded me a Reddit comment thread about network documentation. The original poster asked: what’s good for documentation software? A Redditor name-dropped a big name company in network documentation software and said “don’t buy it.” They went on to describe having been promised many great things to come out of the…

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2021’s IT Hardware Shortage: How DCIM Software Can Help

2021’s IT Hardware Shortage: How DCIM Software Can Help

By - June 16, 2021

It’s been a difficult year and a half….well, that’s an understatement. The explosion in demand for new tech to accommodate the sudden shift to remote work, the shuttering of factories, and the process of restarting these factories and opening up the supply chain again has led to the current silicon chip shortage. Now, as the…

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Data Center Outages: First Good News Then Expensive News

Data Center Outages: First Good News Then Expensive News

By - June 14, 2021

New research from the Uptime Institute is in…when it comes to the quantity of data center outages in the year 2020, there weren’t any increases. That’s right: less data center outages. In fact, despite the impact of COVID-19, Uptime’s research shows that, on the individual facility level, there are less outages. Cheers: good news! The…

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Telehealth: What’s the Toll on Healthcare IT Networks?

Telehealth: What’s the Toll on Healthcare IT Networks?

By - June 10, 2021

The past year or so of the pandemic have been a dizzying blur: it has meant great hardship and change for many of us. Now that the pandemic is finally, and thankfully, lessening, everyone’s starting to take stock of the permanent changes that have come out of this time. One major change is, inarguably, telehealth….

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Buying Network Documentation Software? Why a Demo is NOT Enough

Buying Network Documentation Software? Why a Demo is NOT Enough

By - June 3, 2021

Do you need network documentation? Maybe you’ve done your homework and found software vendors that offer network documentation? Maybe you’ve contacted their Sales Dept. to schedule a demo. Almost at the finish line, right? Well…not quite. Sometimes, demos are not enough. Hey, you wouldn’t buy a car without giving it a test drive first, right?…

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IT’s Upcoming Silver Tsunami: DCIM Can Help

IT’s Upcoming Silver Tsunami: DCIM Can Help

By - June 1, 2021

The data center workforce that will be needed in the not-so-far future is predicted to grow from 2 million workers in 2019 to 2.3 million workers in 2025. As the baby boomer generation continues to work beyond what used to be the average age of retirement, there’s a big question mark hovering above multiple industries…

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