netTerrain Complaint of the Week: I want my API call!
By Jan Durnhofer - June 10, 2019Welcome back to the next installment of our weekly update in which we do something a bit odd for a vendor: expose holes in our product! Let’s be honest: nothing is perfect — and by discussing problems netTerrain users have encountered, we want to foster a collaborative environment, share some workarounds around common issues and…
Learn MoreImplement netTerrain: Avoid the ‘Shelfware’ Effect
By Fred Koh - June 6, 2019Whether it’s for DCIM, network diagrams or outside plant, the majority of netTerrain users get the software up and running fairly quickly. Recently, however, I was in a meeting with a customer who bought netTerrain a year ago and haven’t really used netTerrain much yet. I asked, “why haven’t you used netTerrain much?”. Their response:…
Learn MorenetTerrain Users Summit 2019 (Recap)
By Fred Koh - May 30, 2019We’ve been busy here at Graphical Networks: in addition to our ongoing projects, we recently hosted our first annual netTerrain Users Summit, held on the campus of the William F. Bolger Center in Potomac, MD. The Users Summit, which attracted netTerrain infrastructure administrators, managers, network engineers, and partners from four continents (North and South America,…
Learn MoreConvince Your Boss You Need DCIM Software
By Fred Koh - May 29, 2019I’ve heard it before too many times to count: a well-meaning administrator knows their organization will benefit from the right DCIM solution. Afterall, their organization is struggling with prolonged troubleshooting times and associated expenses, wasted money on IT assets that weren’t actually needed due to improper utilization, cables that aren’t decommissioned, servers drawing power but…
Learn MoreHow DCIM Helps You Manage Your Infrastructure Cabling
By Fred Koh - May 21, 2019‘Spaghetti’: it’s a funny word for a not-so-fun problem facing many data center teams today. If your cabling is in a state of chaos aka spaghetti, you may need to consider DCIM to get your cabling under control. Data center cabling messes, or spaghetti, can truly wreak havoc on your operations: you end up dealing…
Learn MoreNetwork Mapping of ServiceNow Data
By Jan Durnhofer - May 10, 2019I must admit that I am amazed by the amount of ServiceNow implementation in the corporate world today. With the proliferation of ServiceNow we get quite a few requests from customers to integrate some of the data they have in ServiceNow with their netTerrain projects. As I am no ServiceNow expert, I can’t tell you…
Learn MorenetTerrain Complaint of the Week: ‘I want my pet feature’
By Jan Durnhofer - May 3, 2019Welcome back to the next installment of our weekly update in which we do something a bit odd for a vendor: expose holes in our product! Let’s be honest: nothing is perfect — and by discussing problems netTerrain users have encountered, we want to foster a collaborative environment, share some workarounds around common issues and…
Learn MoreVisualize your VCenter Environment Automatically
By Jan Durnhofer - April 29, 2019As more and more IT information today resides within virtual environments, there is an increasing need to document this information within a visual repository. Because of this growing need, we are often asked if VMware data can be visualized in netTerrain. Why…? Here’s what we’ve gleaned from our customers: the main reason to visualize VMware…
Learn MoreNew Hires in Maryland & New Development Office in Buenos Aires
By Jan Durnhofer - April 15, 2019You may have seen some posts on the Data Center Infrastructure Management (DCIM), netViz, or Network Documentation LinkedIn groups, or perhaps you saw it in one of our newsletters: we are in hiring mode! After a very auspicious 2018, in which we saw record profits and high 2-digit growth in virtually every area (bookings, revenue,…
Learn MorenetTerrain Complaint of the Week: ITK Features
By Jan Durnhofer - April 12, 2019Welcome back to the next installment of our weekly update in which we do something a bit odd for a vendor: expose holes in our product! Let’s be honest: nothing is perfect — and by discussing problems netTerrain users have encountered, we want to foster a collaborative environment, share some workarounds around common issues and…
Learn MoreGraphical Networks to Host First Annual Users Meeting
By Fred Koh - April 8, 2019Graphical Networks, a leading global provider of IT visualization solutions for data center (DCIM), outside plant, and logical network documentation, has announced its first annual users meeting May 14th – 15th, to be held near the Graphical Networks headquarters at the William F. Bolger Center in Potomac, MD. The purpose of the inaugural netTerrain Users…
Learn MorenetTerrain Complaint of the Week: when is netTerrain coming out?
By Jan Durnhofer - April 2, 2019Welcome back to the next installment of our weekly update in which we do something a bit odd for a vendor: expose holes in our product! Let’s be honest: nothing is perfect — and by discussing problems netTerrain users have encountered, we want to foster a collaborative environment, share some workarounds around common issues and…
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