DCIM Software with Cable Management: Do You Need It?
By Fred Koh - July 13, 2020Do you need Data Center Infrastructure Management software (DCIM)? If so, what are your requirements when looking for a DCIM software? If you’re going through your checklist of features and looking at many DCIM software vendors (you can read more about putting your list of DCIM requirements together by clicking here) —- don’t forget to…
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How to Track Changes with IT Documentation Software: Change Management
By Fred Koh - July 12, 2020So, you’ve stepped up to the IT visualization plate and started to use netTerrain — either on a trial basis or as one of our customers…and now, you’d like to avoid your time investment becoming shelfware. Take note: one of the aspects that leads software straight into the abyss of ‘shelfware’ is a lack of…
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Enhanced Layer 2 Network Discovery Coming Up!
By Jan Durnhofer - July 10, 2020A key aspect of mapping the network is the ability to automatically discover the entire topology! This is so crucial that, in fact, at least half of the requests we get from our customers involve what we call ‘Layer 2 Discovery’. It’s called Layer 2 (you can click here to read more about it on…
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What’s Your DCIM Roadmap?
By Jan Durnhofer - July 2, 2020Customers and prospects frequently ask us about our roadmap. While it’s a good question, it’s tricky to answer….not because I feel we have a ‘roadmap problem’ at Graphical Networks, but because, if I have to explain our stance and the reasoning behind it, it would lend itself to a long philosophical debate on the nature…
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netTerrain Complaint of the Week: where’s your feature request system?
By Jan Durnhofer - June 30, 2020A customer who uses netTerrain for Data Center Infrastructure Management (DCIM) recently asked us why they couldn’t access some sort of customer-centric feature request database or roadmap tool. It’s a good question (and it’s one that also invites some interesting philosophical debates that are fodder for more than the one heated discussion our team had…
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netTerrain Logical vs. netTerrain DCIM
By Fred Koh - June 22, 2020As the executive director of sales at Graphical Networks, I’m often asked about the various differences across our product offerings. This article will highlight the key differences between our network mapping and diagram software (netTerrain Logical) and our data center infrastructure management software (netTerrain DCIM). Graphical Networks has just one IT Visualization platform: netTerrain. What…
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Good DCIM Software: What to Look For
By Fred Koh - June 18, 2020Data Center Infrastructure Management Software (DCIM): how do you define it? Ask what DCIM means to your colleagues and management and I have no doubt that you’ll end up with different responses from each person you ask! Over the many years that we’ve been selling our DCIM tool (netTerrain DCIM), we’ve written numerous articles (and…
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How to Win Friends & Influence Bosses (Using Network Diagrams)
By Fred Koh - June 15, 2020Finally…you’re about to head home. Then…the calls start. Then..the emails. The network is slow…or even worse, it’s down. Troubleshooting takes up so much time compared to actually fixing the underlying network issue. How can managers and IT directors help their staff reduce the time it takes to find and fix an issue? Network diagrams save…
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Network Diagram Software MSPs and Network Consultants Can Use
By Fred Koh - June 9, 2020Need to document your clients’ networks? MSPs and network consultants use netTerrain for just that! Using network discovery and automated network documentation software you can visualize how the devices are all connected — all the way down to the port level. Leverage network diagram software (such as netTerrain) to present your discovered results in clean…
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Common Questions about Fiber Mapping Software
By Fred Koh - May 21, 2020What’s just as important as keeping network diagrams up-to-date? Your cabling infrastructure (we’ve written about cable management and cable software for many years — click here to explore some of those blogs on cabling). So, what about documenting the fiber plant? Many of our prospective customers ask us how other organizations are managing and mapping…
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Fiber Mapping Software: What Is It?
By Fred Koh - May 13, 2020Here at Graphical Networks, we often say that our fiber mapping software solution (netTerrain OSP) helps fiber technicians and managers get their jobs done faster, easier, and more successfully. What, exactly, is it? Fiber Mapping Software: What Is It? Fiber mapping software, such as netTerrain OSP, gives those managing or working on fiber the visibility…
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Need to Replace NetDoc for Cable Management?
By Fred Koh - May 11, 2020The other day, I was in a demo meeting with a prospective customer who informed me they had reached out because their cable software’s vendor,Brady, stopped supporting its NetDoc Cable Management software and is reaching end-of-life by the end of December 2021. I recalled hearing the name ‘NetDoc’ from exhibiting at BICSI events last year…
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