What’s Your DCIM Roadmap?
By Jan Durnhofer - July 2, 2020Customers and prospects frequently ask us about our roadmap. While it’s a good question, it’s tricky to answer….not because I feel we have a ‘roadmap problem’ at Graphical Networks, but because, if I have to explain our stance and the reasoning behind it, it would lend itself to a long philosophical debate on the nature…
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netTerrain Complaint of the Week: where’s your feature request system?
By Jan Durnhofer - June 30, 2020A customer who uses netTerrain for Data Center Infrastructure Management (DCIM) recently asked us why they couldn’t access some sort of customer-centric feature request database or roadmap tool. It’s a good question (and it’s one that also invites some interesting philosophical debates that are fodder for more than the one heated discussion our team had…
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netTerrain Logical vs. netTerrain DCIM
By Fred Koh - June 22, 2020As the executive director of sales at Graphical Networks, I’m often asked about the various differences across our product offerings. This article will highlight the key differences between our network mapping and diagram software (netTerrain Logical) and our data center infrastructure management software (netTerrain DCIM). Graphical Networks has just one IT Visualization platform: netTerrain. What…
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Good DCIM Software: What to Look For
By Fred Koh - June 18, 2020Data Center Infrastructure Management Software (DCIM): how do you define it? Ask what DCIM means to your colleagues and management and I have no doubt that you’ll end up with different responses from each person you ask! Over the many years that we’ve been selling our DCIM tool (netTerrain DCIM), we’ve written numerous articles (and…
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How to Win Friends & Influence Bosses (Using Network Diagrams)
By Fred Koh - June 15, 2020Finally…you’re about to head home. Then…the calls start. Then..the emails. The network is slow…or even worse, it’s down. Troubleshooting takes up so much time compared to actually fixing the underlying network issue. How can managers and IT directors help their staff reduce the time it takes to find and fix an issue? Network diagrams save…
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Network Diagram Software MSPs and Network Consultants Can Use
By Fred Koh - June 9, 2020Need to document your clients’ networks? MSPs and network consultants use netTerrain for just that! Using network discovery and automated network documentation software you can visualize how the devices are all connected — all the way down to the port level. Leverage network diagram software (such as netTerrain) to present your discovered results in clean…
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Common Questions about Fiber Mapping Software
By Fred Koh - May 21, 2020What’s just as important as keeping network diagrams up-to-date? Your cabling infrastructure (we’ve written about cable management and cable software for many years — click here to explore some of those blogs on cabling). So, what about documenting the fiber plant? Many of our prospective customers ask us how other organizations are managing and mapping…
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Fiber Mapping Software: What Is It?
By Fred Koh - May 13, 2020Here at Graphical Networks, we often say that our fiber mapping software solution (netTerrain OSP) helps fiber technicians and managers get their jobs done faster, easier, and more successfully. What, exactly, is it? Fiber Mapping Software: What Is It? Fiber mapping software, such as netTerrain OSP, gives those managing or working on fiber the visibility…
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Need to Replace NetDoc for Cable Management?
By Fred Koh - May 11, 2020The other day, I was in a demo meeting with a prospective customer who informed me they had reached out because their cable software’s vendor,Brady, stopped supporting its NetDoc Cable Management software and is reaching end-of-life by the end of December 2021. I recalled hearing the name ‘NetDoc’ from exhibiting at BICSI events last year…
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Choosing a DCIM Vendor: 4 Key Considerations
By Fred Koh - April 30, 2020For increasingly complex data centers, data center infrastructure management (DCIM) software is no longer optional. Without it, how can you best allocate your resources (space, assets, power, etc.) and keep costs right-sized? That being said, DCIM is still, in the grand scheme of things, relatively new. Choosing a DCIM vendor from a list created by…
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Business Optimization Through Data Visualization
By Fred Koh - April 16, 2020Many of my recent articles explore netTerrain’s various use cases — with respect to network documentation, data center infrastructure management (DCIM), and managing fiber plant (outside plant). In this article, I am going to take a step back to talk about how you can optimize your business with the power of data visualization. Typically, IT…
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7 Ways DCIM Software Makes Data Center Migration Projects Easier
By Fred Koh - April 10, 2020Regardless of what exactly you need to move — consolidating data center rooms, or moving from a small data center to larger space (or vice versa) — a the process of Data Center migration can be quite stressful for managers! You need to make sure your assets are moved and installed, with correct cabling in…
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