No Network Diagrams? You’re Starring in a Psychological Thriller Movie
By Fred Koh - October 26, 2020Do you manage an IT network? You might just be trapped in a psychological thriller movie…. and you’re the star! What am I talking about? Ever watched “Memento”? In that movie, the star suffers from short-term memory loss. He’s on a mission, though, so he has to rely on makeshift reminders such as polaroid photos…
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How Does Network Discovery Help Prevent Cyberattacks?
By Fred Koh - September 30, 2020Over the years, we’ve written extensively about zombie servers, cables that aren’t fully decommissioned, and much more. If we had to sum all that up into just one sentence, it would probably be something like this: IT documentation helps you find resources that are drawing power but not performing any functions. Just as technology and…
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IT Audit? Software Helps
By Fred Koh - September 22, 2020From time to time, when I ask a company why they are looking for network diagram and documentation software such as netTerrain, they say it’s because they just acquired another company and have no idea what’s on their network and what assets the other company has. If you are considering acquiring a company, ask the…
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How Network Diagram Software Helps You Go Home Early
By Fred Koh - September 15, 2020Whether you love Jimmy Buffet or hate him, everyone knows, and probably can relate, to his famous tune, “it’s five o’clock somewhere’ about a worker who’s frustrated with his job and wants it to be five o’clock. What happens, however, when it’s actually five o’clock and you can’t go home?. When people call us in…
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Network Rack Diagrams 101
By Fred Koh - September 14, 2020Over the years, I’ve talked with lots of IT folks who need software for network mapping and network documentation such as netTerrain. These discussions tend to focus on items such as, “can this software go out and discover my network? Can it provide monitoring, like polling services to see if a device is up or…
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Haunted IT Network? When You Can’t Call Ghostbusters
By Fred Koh - September 10, 2020Does your network have servers left running, performing no functions, and just wasting space and power? You may have a zombie server problem. What about network diagrams that are so old and out-of-date they’re cobwebbed over? That’s a lot of dust. Is the network compliant and secure? If not, you’ve got a lot of “Do…
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Network Diagrams Improve Teamwork, Reduce Redundancies
By Fred Koh - August 26, 2020It’s a fact: inefficiencies, collaboration, and time-dependent tasks go hand-in-hand. Different teams and different engineers could end up working on the same issue, unaware the other side is doing the same…and wasting valuable time that could be better spent. Mean-time-to-repair (MTTR) is arrived at by how long it takes to identify a problem and then…
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IT Documentation Best Practices
By Fred Koh - August 11, 2020IT documentation (which is our business’s bread and butter) greatly benefits organizations of all sizes and across all industries. With solid IT documentation, you can: reduce the amount of time to find information decrease troubleshooting time manage capacity wrangle in the assets and inventory of your IT infrastructure Proper and up-to-date documentation gives your IT…
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Need Software for Network Diagrams and Network Mapping?
By Fred Koh - July 14, 2020Recently, I wrote an article (about the three top reasons to replace Visio for network diagrams) which dives into the importance of having an automated solution for network mapping (you can read it by clicking here). So, how do network mapping and network diagrams correlate with each other? According to Wikipedia’s entry on network diagram…
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How to Win Friends & Influence Bosses (Using Network Diagrams)
By Fred Koh - June 15, 2020Finally…you’re about to head home. Then…the calls start. Then..the emails. The network is slow…or even worse, it’s down. Troubleshooting takes up so much time compared to actually fixing the underlying network issue. How can managers and IT directors help their staff reduce the time it takes to find and fix an issue? Network diagrams save…
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Network Diagram Software MSPs and Network Consultants Can Use
By Fred Koh - June 9, 2020Need to document your clients’ networks? MSPs and network consultants use netTerrain for just that! Using network discovery and automated network documentation software you can visualize how the devices are all connected — all the way down to the port level. Leverage network diagram software (such as netTerrain Logical) to present your discovered results in…
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Business Optimization Through Data Visualization
By Fred Koh - April 16, 2020Many of my recent articles explore netTerrain’s various use cases — with respect to network documentation, data center infrastructure management (DCIM), and managing fiber plant (outside plant). In this article, I am going to take a step back to talk about how you can optimize your business with the power of data visualization. Typically, IT…
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