A customer who uses netTerrain for Data Center Infrastructure Management (DCIM) recently asked us why they couldn’t access some sort of customer-centric feature request database or […]

Complaint of the Week

A customer who uses netTerrain for Data Center Infrastructure Management (DCIM) recently asked us why they couldn’t access some sort of customer-centric feature request database or […]

30June2020
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netTerrain Complaint of the Week: where’s your feature request system?

Jan Durnhofer
In 2020, Complaint of the Week, Jan Durnhofer, netTerrain F.A.Q., netTerrain Support
June 30, 2020
A customer who uses netTerrain for Data Center Infrastructure Management (DCIM) recently asked us why they couldn’t access some sort of customer-centric feature request database or […]
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About Jan Durnhofer
As CEO / Product and Engineering Manager, Jan joined Graphical Networks with the purpose of creating the most advanced DCIM and IT visualization company in the market.
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27March2020
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netTerrain Complaint of the Week: the upgrade patch won’t work!

Jan Durnhofer
In 2020, Blog, Complaint of the Week, Jan Durnhofer, netTerrain Support
March 27, 2020
As you may have seen from one of our newsletters or announcements, we just released version 8.5 of netTerrain. Since most of our customers have an […]
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About Jan Durnhofer
As CEO / Product and Engineering Manager, Jan joined Graphical Networks with the purpose of creating the most advanced DCIM and IT visualization company in the market.
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19February2020
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netTerrain Complaint of the Week: the previewer isn’t smooth enough!

Jan Durnhofer
In 2020, Complaint of the Week, Jan Durnhofer, netTerrain Support, Outside Plant
February 19, 2020
Welcome back to our complaint-of-the-week series. After a rather long hiatus, we’re back again with this series dedicated to unearthing some of the weaknesses you may […]
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About Jan Durnhofer
As CEO / Product and Engineering Manager, Jan joined Graphical Networks with the purpose of creating the most advanced DCIM and IT visualization company in the market.
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7January2020
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Complaint of the Week: headers and footers giving me trouble!

Jan Durnhofer
In 2020, Complaint of the Week, Jan Durnhofer, netTerrain Support
January 7, 2020
Another week, another complaint here at GN… If you are new to this blog series, we like to poke holes at all things netTerrain, because, why […]
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About Jan Durnhofer
As CEO / Product and Engineering Manager, Jan joined Graphical Networks with the purpose of creating the most advanced DCIM and IT visualization company in the market.
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22October2019
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Complaint of the Week: Moving catalog objects between netTerrain systems

Jan Durnhofer
In 2019, Complaint of the Week, Jan Durnhofer, netTerrain Support
October 22, 2019
Welcome back to our complaint of the week series (we had a bit of a hiatus…I guess no complaints, eh?). We received a new complaint that […]
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About Jan Durnhofer
As CEO / Product and Engineering Manager, Jan joined Graphical Networks with the purpose of creating the most advanced DCIM and IT visualization company in the market.
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10June2019
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netTerrain Complaint of the Week: I want my API call!

Jan Durnhofer
In 2019, APIs, Blog, Complaint of the Week, Jan Durnhofer, netTerrain Support
June 10, 2019
Welcome back to the next installment of our weekly update in which we do something a bit odd for a vendor: expose holes in our product! […]
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About Jan Durnhofer
As CEO / Product and Engineering Manager, Jan joined Graphical Networks with the purpose of creating the most advanced DCIM and IT visualization company in the market.
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3May2019
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netTerrain Complaint of the Week: ‘I want my pet feature’

Jan Durnhofer
In 2019, Complaint of the Week, Jan Durnhofer, netTerrain Support
May 3, 2019
Welcome back to the next installment of our weekly update in which we do something a bit odd for a vendor: expose holes in our product! […]
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About Jan Durnhofer
As CEO / Product and Engineering Manager, Jan joined Graphical Networks with the purpose of creating the most advanced DCIM and IT visualization company in the market.
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12April2019
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netTerrain Complaint of the Week: ITK Features

Jan Durnhofer
In 2019, Complaint of the Week, Jan Durnhofer, netTerrain Support
April 12, 2019
Welcome back to the next installment of our weekly update in which we do something a bit odd for a vendor: expose holes in our product! […]
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About Jan Durnhofer
As CEO / Product and Engineering Manager, Jan joined Graphical Networks with the purpose of creating the most advanced DCIM and IT visualization company in the market.
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2April2019
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netTerrain Complaint of the Week: when is netTerrain coming out?

Jan Durnhofer
In 2019, Complaint of the Week, Jan Durnhofer, netTerrain Support
April 2, 2019
Welcome back to the next installment of our weekly update in which we do something a bit odd for a vendor: expose holes in our product! […]
Continue Reading
About Jan Durnhofer
As CEO / Product and Engineering Manager, Jan joined Graphical Networks with the purpose of creating the most advanced DCIM and IT visualization company in the market.
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22March2019
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netTerrain not supporting netViz (insert pet feature) !

Jan Durnhofer
In 2019, Complaint of the Week, Jan Durnhofer, netTerrain Support
March 22, 2019
Welcome back to the second installment of a new weekly update that could as well be called “self-deprecation”…this blog series is for those old geezers like […]
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About Jan Durnhofer
As CEO / Product and Engineering Manager, Jan joined Graphical Networks with the purpose of creating the most advanced DCIM and IT visualization company in the market.
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