About Fred Koh

As a seasoned sales executive, Fred Koh serves as Director of Sales and is responsible for Graphical Networks sales and channel partner program, marketing strategy, and operations.

5 Answers to Frequently Asked Questions about DCIM SaaS

5 Answers to Frequently Asked Questions about DCIM SaaS

By - February 22, 2022

If one of your organization’s goals and projects is to implement a Data Center Infrastructure Management (DCIM) solution, then keep reading. One of the questions I always ask during my initial meeting with prospective customers for our software netTerrain DCIM is: “are you interested in an on-premise solution or in our DCIM SaaS solution?” I…

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Finding a DCIM Vendor: 2 Things You Can’t Ignore

Finding a DCIM Vendor: 2 Things You Can’t Ignore

By - February 16, 2022

Have you decided you need data center infrastructure management (DCIM) software to better manage your data center…. and now you need to go out and find a DCIM vendor? Before you select a vendor, the following two items are crucial in ensuring your implementation is a successful one. 1. Figure Out What You Need from…

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Rack Elevation Diagrams: Your Ultimate Guide

Rack Elevation Diagrams: Your Ultimate Guide

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I think it would be fair to call the team here at Graphical Networks experts in diagrams. Afterall, we make netTerrain — IT mapping/documentation software for networks (Logical) and data centers (DCIM) with an add-on module for fiber plants (OSP). One of the most frequently asked questions we get is, ‘hey, what’s the difference between…

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Why Tiered Support Can Bring You “Teared” Support

Why Tiered Support Can Bring You “Teared” Support

By - January 28, 2022

When something goes wrong with an application, or if your internet or cable tv goes out, the first thing you do is contact customer support and pray that you won’t get a robo service and end up stuck in a loop of pressing buttons just to try and reach someone, right? We’ve all been there…

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3 Big Fat Myths About DCIM Software

3 Big Fat Myths About DCIM Software

By - December 21, 2021

Here at Graphical Networks, we make netTerrain Data Center Infrastructure Management (DCIM) software: it’s used by hundreds of organizations to document and manage their data centers space, power, and cabling capacity. It can be used to not only document your data center rooms, but also your telecom rooms and even your office floor space too….

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Dynamic Network Diagrams: Avoid the Headaches, Enjoy the Results

Dynamic Network Diagrams: Avoid the Headaches, Enjoy the Results

By - December 6, 2021

Over the course of the decades in which our team has been in the market of providing network engineers and admins with quality network documentation and dynamic network diagram software, we’ve listened to our customers a lot, we’ve talked to other vendors, we’ve met other folks at trade shows using various types of tools for…

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Why It’s Easier to Succeed with DCIM than You Think

Why It’s Easier to Succeed with DCIM than You Think

By - December 1, 2021

Data Center Infrastructure Management Software (DCIM): when you think of DCIM, what comes to mind? Expensive? Complicated? Way too much work to even get up off the ground? Difficult to convince your boss? Maybe it would add even more headaches to your job? Below are three key reasons as to why it’s probably a whole…

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Logical Network Diagrams: 4 Use Cases

Logical Network Diagrams: 4 Use Cases

By - November 22, 2021

Logical network diagrams come in all different shapes and sizes: the most basic logical diagrams may be as simple as post-it notes on your desk, they could be Visio diagrams, or they could be up-to-date and pixel-perfect diagrams that depict your network in real-time (like the ones netTerrain automatically makes of your network). What’s the…

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Federal Data Centers: What You Need to Know About DCIM Software

Federal Data Centers: What You Need to Know About DCIM Software

By - November 18, 2021

Do you manage federal data centers and need data center infrastructure management software (DCIM)? As you already know, regardless of what kind of software you need, there are certain boxes you’ve got to make sure are checked before looking at a specific solution. So, when it comes to DCIM software like netTerrain DCIM, which boxes…

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Handholes, Manholes, & Other OSP Location Maps

Handholes, Manholes, & Other OSP Location Maps

By - November 15, 2021

Need location maps of your fiber plant’s handholes, manholes, conduits, and more? With netTerrain OSP software, it’s easy: you can add, view, and search for any elements in your OSP network in seconds (no more sorting through various spreadsheets and Google Earth customizations!).You can document all of your connections, your manholes, handholes, fiber enclosures, splitters,…

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Physical Server Diagrams Explained

Physical Server Diagrams Explained

By - November 3, 2021

Physical server diagrams….what are they? Physical server rack diagrams show how the equipment on the rack, such as servers, are organized and connected. Having these diagrams on deck helps take the guesswork out of finding out how network devices are connected. They also provide you with the insights you need to cut costs, reduce power…

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Network Work Orders: How They Help You

Network Work Orders: How They Help You

By - October 28, 2021

Do you work on the network? If you do, you already know that network change is constant…and proper change management prevents headaches down the road! Change management policies that require changes are documented along with the software you need to document them can help keep network chaos at bay and network work orders are a…

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