About Fred Koh

As a seasoned sales executive, Fred Koh serves as Director of Sales and is responsible for Graphical Networks sales and channel partner program, marketing strategy, and operations.

Need DCIM?  Questions Everyone Should Ask in a Demo

Need DCIM? Questions Everyone Should Ask in a Demo

By - July 28, 2020

Before you decide on DCIM software for your organization, do your homework. Ask well-considered questions and fully evaluate a potential DCIM vendor. Why? Unfortunately, not all DCIM solutions are created equal and some tools that look good in a demo or on paper may just fall short of your requirements. So much about a successful…

Learn More
4 Wrong Reasons Not to Buy DCIM Software

4 Wrong Reasons Not to Buy DCIM Software

By - July 25, 2020

As a DCIM vendor…the title seems to contradict what we sell. It’s not that we don’t believe in our product (we do), it’s that we’ve been in the business of DCIM for many years and have seen prospective customers come, go without making a purchase, and eventually come back and buy DCIM so many times…

Learn More
3 Reasons You Should Replace Visio Network Diagrams

3 Reasons You Should Replace Visio Network Diagrams

By - July 23, 2020

Change is hard. I get it. I understand why most folks don’t want to make changes: whether it is staying in the same job even if you don’t love it, waking up at the same time, eating at the same restaurants, and for network engineers, hopefully updating their network diagrams using Visio software diagrams and…

Learn More
DCIM & Documentation Software: Easily Import Your Data

DCIM & Documentation Software: Easily Import Your Data

By - July 22, 2020

As I discussed in a recent article about tracking changes in the network, keeping your network diagrams up-to-date is critical to fostering greater adoption and usage of a network documentation and/or Data Center Infrastructure Management (DCIM) solution. With a proper change management solution in place, you can ensure your documentation will be up-to-date (and, for…

Learn More
Need Software for Network Diagrams and Network Mapping?

Need Software for Network Diagrams and Network Mapping?

By - July 14, 2020

Recently, I wrote an article (about the three top reasons to replace Visio for network diagrams) which dives into the importance of having an automated solution for network mapping (you can read it by clicking here). So, how do network mapping and network diagrams correlate with each other? According to Wikipedia’s entry on network diagram…

Learn More
DCIM Software with Cable Management: Do You Need It?

DCIM Software with Cable Management: Do You Need It?

By - July 13, 2020

Do you need Data Center Infrastructure Management software (DCIM)? If so, what are your requirements when looking for a DCIM software? If you’re going through your checklist of features and looking at many DCIM software vendors (you can read more about putting your list of DCIM requirements together by clicking here) —- don’t forget to…

Learn More
How to Track Changes with IT Documentation Software: Change Management

How to Track Changes with IT Documentation Software: Change Management

By - July 12, 2020

So, you’ve stepped up to the IT visualization plate and started to use netTerrain — either on a trial basis or as one of our customers…and now, you’d like to avoid your time investment becoming shelfware. Take note: one of the aspects that leads software straight into the abyss of ‘shelfware’ is a lack of…

Learn More
netTerrain Logical vs. netTerrain DCIM

netTerrain Logical vs. netTerrain DCIM

By - June 22, 2020

As the executive director of sales at Graphical Networks, I’m often asked about the various differences across our product offerings. This article will highlight the key differences between our network mapping and diagram software (netTerrain Logical) and our data center infrastructure management software (netTerrain DCIM). Graphical Networks has just one IT Visualization platform: netTerrain. What…

Learn More
Good DCIM Software: What to Look For

Good DCIM Software: What to Look For

By - June 18, 2020

Data Center Infrastructure Management Software (DCIM): how do you define it? Ask what DCIM means to your colleagues and management and I have no doubt that you’ll end up with different responses from each person you ask! Over the many years that we’ve been selling our DCIM tool (netTerrain DCIM), we’ve written numerous articles (and…

Learn More
How to Win Friends & Influence Bosses (Using Network Diagrams)

How to Win Friends & Influence Bosses (Using Network Diagrams)

By - June 15, 2020

Finally…you’re about to head home. Then…the calls start. Then..the emails. The network is slow…or even worse, it’s down. Troubleshooting takes up so much time compared to actually fixing the underlying network issue. How can managers and IT directors help their staff reduce the time it takes to find and fix an issue? Network diagrams save…

Learn More
Network Diagram Software MSPs and Network Consultants Can Use

Network Diagram Software MSPs and Network Consultants Can Use

By - June 9, 2020

Need to document your clients’ networks? MSPs and network consultants use netTerrain for just that! Using network discovery and automated network documentation software you can visualize how the devices are all connected — all the way down to the port level. Leverage network diagram software (such as netTerrain Logical) to present your discovered results in…

Learn More
Common Questions about Fiber Mapping Software

Common Questions about Fiber Mapping Software

By - May 21, 2020

What’s just as important as keeping network diagrams up-to-date? Your cabling infrastructure (we’ve written about cable management and cable software for many years — click here to explore some of those blogs on cabling). So, what about documenting the fiber plant? Many of our prospective customers ask us how other organizations are managing and mapping…

Learn More