Fiber Documentation is Critical: Here’s Why
By Fred Koh - March 21, 2022In IT, documentation has the power to save you time, money, and space…plus, it allows you to troubleshoot far more quickly (which saves a whole lot of hassle, annoyance, and even loss of reputation). As we’ve discussed in this blog over the years, far too many organizations and managers still skip documentation — even as…
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4 Ways DCIM Helps Data Center Managers Gain Control
By Fred Koh - March 15, 2022Data centers today are constantly growing and evolving — without the right tools (and team), it can be all but impossible to gain control over an ecosystem that’s in a constant state of flux. Data Center Infrastructure Management (DCIM) solutions help data center managers regain control over issues that may be causing you, and/or your…
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The #1 Problem with Visio Network Diagrams
By Fred Koh - March 1, 2022Many organizations today are still using a combination of Visio and spreadsheets for their network documentation. I get it: these are good applications to use, they’re included with Office 365, and they’re easy-to-use and store. I have seen some really detailed spreadsheets and Visio network diagrams and they are most impressive! The big question that…
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5 Answers to Frequently Asked Questions about DCIM SaaS
By Fred Koh - February 22, 2022If one of your organization’s goals and projects is to implement a Data Center Infrastructure Management (DCIM) solution, then keep reading. One of the questions I always ask during my initial meeting with prospective customers for our software netTerrain DCIM is: “are you interested in an on-premise solution or in our DCIM SaaS solution?” I…
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Finding a DCIM Vendor: 2 Things You Can’t Ignore
By Fred Koh - February 16, 2022Have you decided you need data center infrastructure management (DCIM) software to better manage your data center…. and now you need to go out and find a DCIM vendor? Before you select a vendor, the following two items are crucial in ensuring your implementation is a successful one. 1. Figure Out What You Need from…
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Rack Elevation Diagrams: Your Ultimate Guide
By Fred Koh -I think it would be fair to call the team here at Graphical Networks experts in diagrams. Afterall, we make netTerrain — IT mapping/documentation software for networks (Logical) and data centers (DCIM) with an add-on module for fiber plants (OSP). One of the most frequently asked questions we get is, ‘hey, what’s the difference between…
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Why Tiered Support Can Bring You “Teared” Support
By Fred Koh - January 28, 2022When something goes wrong with an application, or if your internet or cable tv goes out, the first thing you do is contact customer support and pray that you won’t get a robo service and end up stuck in a loop of pressing buttons just to try and reach someone, right? We’ve all been there…
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3 Big Fat Myths About DCIM Software
By Fred Koh - December 21, 2021Here at Graphical Networks, we make netTerrain Data Center Infrastructure Management (DCIM) software: it’s used by hundreds of organizations to document and manage their data centers space, power, and cabling capacity. It can be used to not only document your data center rooms, but also your telecom rooms and even your office floor space too….
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Dynamic Network Diagrams: Avoid the Headaches, Enjoy the Results
By Fred Koh - December 6, 2021Over the course of the decades in which our team has been in the market of providing network engineers and admins with quality network documentation and dynamic network diagram software, we’ve listened to our customers a lot, we’ve talked to other vendors, we’ve met other folks at trade shows using various types of tools for…
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Why It’s Easier to Succeed with DCIM than You Think
By Fred Koh - December 1, 2021Data Center Infrastructure Management Software (DCIM): when you think of DCIM, what comes to mind? Expensive? Complicated? Way too much work to even get up off the ground? Difficult to convince your boss? Maybe it would add even more headaches to your job? Below are three key reasons as to why it’s probably a whole…
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Logical Network Diagrams: 4 Use Cases
By Fred Koh - November 22, 2021Logical network diagrams come in all different shapes and sizes: the most basic logical diagrams may be as simple as post-it notes on your desk, they could be Visio diagrams, or they could be up-to-date and pixel-perfect diagrams that depict your network in real-time (like the ones netTerrain automatically makes of your network). What’s the…
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Federal Data Centers: What You Need to Know About DCIM Software
By Fred Koh - November 18, 2021Do you manage federal data centers and need data center infrastructure management software (DCIM)? As you already know, regardless of what kind of software you need, there are certain boxes you’ve got to make sure are checked before looking at a specific solution. So, when it comes to DCIM software like netTerrain DCIM, which boxes…
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