BI & Data Centers: Do You Really Need a Business Intelligence Tool?
By Fred Koh - July 5, 2023In the corporate world, business intelligence tools are frequently a topic of conversation. Several years back, our Product Manager and CEO Jan Durnhofer wrote a technical article on this topic. Check out his article here. When you think of Business Intelligence (BI), names like MicroStrategy, SAS, Microsoft, and Oracle might come to mind. These companies…
Learn MoreA Crash Course in DCIM Software
By Hannah Ash - July 16, 2018DCIM: what is it, where did it come from, and what can you do with it? In this ‘crash course in DCIM’, we’ll look at the history of DCIM, what managers used before the software, if DCIM is delivering on its promises, and what, exactly, you can do with it. In the Beginning: Early Data…
Learn MoreThe OSI Model: Introduction
By Hannah Ash - July 13, 2018When it comes to things to be excited about in this world, learning about the Open Systems Interconnection Model (OSI) probably ranks somewhere between Tacos Tuesday (very exciting) and yeah getting a tooth pulled (very painful). If you’re reading this, you’re probably not getting a tooth pulled — so hey: life is looking up for…
Learn MoreWhat is a Network Diagram?
By Jason Sherman - June 29, 2018As a software vendor specializing in IT documentation, we get a decent amount of website visitors who find our site while searching for specific explanations of what, exactly, network diagrams are…so we figured: why not write about them in-depth… Learn the in’s and out’s of network diagrams: what they are, how they’re used, how to…
Learn MoreWebinar Registration: Manage Your Inside & Outside Plant
By Hannah Ash - June 25, 2018To accomodate a variety of different time zones and schedules, we are offering this webinar at three different times. Choose the time that works the best for you! Manage Your Inside & Outside Plant Webinar – First Session: Time Zone: 10 AM Sydney 6/29 5 PM Los Angeles 6/28 8 PM New York City 6/28…
Learn MoreThe 7 Layer Guide to Network Documentation
By Hannah Ash - March 24, 2017For today’s post, we’ll look at the OSI framework and its 7 layers. This is exciting stuff, at least when it comes to how you document the network, so hold on to your seats… What is the OSI? The Open Systems Interconnection (OSI) was created by The International Organization for Standardization (ISO) as a framework…
Learn MoreAutomation: A Better Way to Document The Network
By Hannah Ash - March 22, 2017Network documentation: so much easier said than done, right? Your documentation is only as good as it is thorough and current…so, let me ask you a question: how up-to-date is your documentation? How complete is it? Would you be prepared for a major outage or audit? We understand the myriad reasons why so many companies…
Learn MoreNetwork Documentation 101
By Jason Sherman - March 19, 2017When we’re asked about increasing IT efficiency and helping organizations get their networks under control, we usually start by asking a simple question, “can we see your documentation?”. Of course, it would be perfect if everyone replied, “it’s all in one place, automated and easy to access.” In reality, however, that is almost never the…
Learn More