Why It’s Easier to Succeed with DCIM than You Think
By Fred Koh - December 1, 2021Data Center Infrastructure Management Software (DCIM): when you think of DCIM, what comes to mind? Expensive? Complicated? Way too much work to even get up off the ground? Difficult to convince your boss? Maybe it would add even more headaches to your job? Below are three key reasons as to why it’s probably a whole…
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Change Management Series: Task & Work Order Management
By Jan Durnhofer - November 30, 2021Welcome back to the final installment on our series on change management in netTerrain (our IT documentation software). In the previous two blogs, we discussed documentation management and work order basics. In this blog, we’ll go over some more additional features of the built-in task and work order management features (a basic functionality in netTerrain…
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Change Management Series: Work Order Basics
By Jan Durnhofer -Welcome back to the second blog in our change management series (a series designed to give you a basic understanding of how to use netTerrain for change management). In the previous blog in this series in our IT documentation software netTerrain, we discussed documentation management and, if you read that blog, you should now have…
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Change Management Series: Documentation Management
By Jan Durnhofer -Some time ago, my colleague Fred wrote a blog that offered an introduction to change management for our IT documentation software netTerrain. The main areas identified back then were: work orders, space reservation, the Collector status, and audit trails. The purpose of this blog series is to expand on some of these and to also…
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Complaint of the week: missing fiber strand counts!
By Jan Durnhofer -To put the cap on this year, we’re revving back up our “complaint of the week” series —as you may recall, this series is devoted to exposing holes in our product. While it may be a bit different for a software vendor to discuss real-life problems users encounter, we aim for a collaborative environment and…
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Logical Network Diagrams: 4 Use Cases
By Fred Koh - November 22, 2021Logical network diagrams come in all different shapes and sizes: the most basic logical diagrams may be as simple as post-it notes on your desk, they could be Visio diagrams, or they could be up-to-date and pixel-perfect diagrams that depict your network in real-time (like the ones netTerrain automatically makes of your network). What’s the…
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Federal Data Centers: What You Need to Know About DCIM Software
By Fred Koh - November 18, 2021Do you manage federal data centers and need data center infrastructure management software (DCIM)? As you already know, regardless of what kind of software you need, there are certain boxes you’ve got to make sure are checked before looking at a specific solution. So, when it comes to DCIM software like netTerrain DCIM, which boxes…
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Handholes, Manholes, & Other OSP Location Maps
By Fred Koh - November 15, 2021Need location maps of your fiber plant’s handholes, manholes, conduits, and more? With netTerrain OSP software, it’s easy: you can add, view, and search for any elements in your OSP network in seconds (no more sorting through various spreadsheets and Google Earth customizations!).You can document all of your connections, your manholes, handholes, fiber enclosures, splitters,…
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Physical Server Diagrams Explained
By Fred Koh - November 3, 2021Physical server diagrams….what are they? Physical server rack diagrams show how the equipment on the rack, such as servers, are organized and connected. Having these diagrams on deck helps take the guesswork out of finding out how network devices are connected. They also provide you with the insights you need to cut costs, reduce power…
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Network Work Orders: How They Help You
By Fred Koh - October 28, 2021Do you work on the network? If you do, you already know that network change is constant…and proper change management prevents headaches down the road! Change management policies that require changes are documented along with the software you need to document them can help keep network chaos at bay and network work orders are a…
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Cabling Headaches? Cabling Infrastructure Software Helps
By Fred Koh - October 26, 2021Go to an industry trade show or hop on Google and you may think you’re working for one of the last organizations still using spreadsheets and/or Visio diagrams to track your circuits and cabling infrastructure. As someone who talks to folks like you every day, I can say this with confidence: if you’re still using…
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DCIM Vendor Shake-up?!
By Fred Koh - October 25, 2021Well, that was very interesting…I just had a demo to discuss how our software (netTerrain DCIM) can help an organization that actually went with another DCIM solution ten years ago. I asked, “why are you looking at another DCIM solution if you already have one?”. Well, he said, one of the biggest players of the…
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