Downtime is an expensive and pervasive problem. A survey conducted in 2019 by the Uptime Institute highlights how much of a problem it is when it […]

Network Incident? DCIM Helps Eliminate Stress & Cost

Downtime is an expensive and pervasive problem. A survey conducted in 2019 by the Uptime Institute highlights how much of a problem it is when it […]


Downtime is an expensive and pervasive problem. A survey conducted in 2019 by the Uptime Institute highlights how much of a problem it is when it found that “almost one-third of data center owners and operators experienced a downtime incident or severe degradation of service in the past year, and half in the previous three years.” An unbelievable 10% of the folks surveyed stated that the most recent incident ended up costing in excess of $1 million. A million dollars or more is a lot of money — but it makes sense. Research from Gartner has indicated that, depending on the organization, downtime can cost $5,600 per minute.

When a device goes down or a serious incident pops up, a cycle starts: you’ve got to get things back up and, with each minute that ticks by, the situation gets vastly more expensive. The stakes get higher and so does the stress. The more stress, the higher the stakes. More stress means more time to repair. It’s an ugly cycle.

The bad news? Data center incidents are increasing, studies show. The good news? Many data center outages are preventable — when you can properly visualize the infrastructure with data center infrastructure management (DCIM) software.

Identify Issues Easily & Quickly

Software such as netTerrain DCIM alerts you when something goes down, so you know exactly where the problem is. If an event is triggered, you can easily search for the information of the device that is having an issue, and ability to troubleshoot and diagnose the issue faster.

Troubleshoot Faster

DCIM helps you better manage, and resolve, network incidents. Instead of being caught without the information you need as the costs start to mount, you can troubleshoot faster, and more precisely, by having exact information you need when you need it in your DCIM solution.

Prevent Power/Thermal Failures

With DCIM that includes power monitoring, you can measure your energy usage by device, and easily identify power/thermal failures.

Map & Track Data Center Assets

Your DCIM solution should have a very easy way to import your data center floor plan or have the ability to have a grid so you can place your data center racks with ease. With your equipment placed inside the racks, a DCIM solution will have the ability to track your rack resources, based on space, power, and weight availability. Data Center Capacity reports help provide insights on optimizing resources and planning for future projects.

Example of a Rack Capacity report in netTerrain DCIM

Monitor and Stay on Top of Server Health

For organizations that do not currently monitor and manage server health, many DCIM solutions (such as netTerrain) now offer included server health monitoring. This real-time sub-component monitoring, error detection, proactive health management, and server firmware synchronization. netTerrain’s environmental monitoring module (included with netTerrain DCIM), for example, provides real-time temperature of your data center devices and server health insights. By actively monitoring your server health, you can further prevent downtime.

With DCIM’s monitoring and ability to keep track of your racks, asset rack location, you’ll discover that many data center outages are preventable when you can fully and properly visualize and manage your infrastructure. Break the cycle of stress and cost and take a proactive approach to troubleshooting and keeping the network up: sign up for a free demo of netTerrain DCIM today.

Fred Koh
Fred Koh
As a seasoned sales executive, Fred Koh serves as Director of Sales and is responsible for Graphical Networks sales and channel partner program, marketing strategy, and operations.

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