SaaS or On-Premise? How to Choose the Right License
By Hannah Ash - September 26, 2017Considering a DCIM, network documentation or OSP (gis-enabled outside plant management software) solution? In addition to understanding the features and functions you need, you may also need to discern which deployment will work best for your organization: SaaS or on-premise? There’s no one-size-fits-all answer: what you choose should depend solely upon what your organization specifically…
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Reducing IT Costs….Made Easy (with the Most Interesting Man in the World)
By Jason Sherman - September 13, 2017As a manager, you are under pressure not to overextend your IT resources — but how can you do that when you don’t know what you have (and what you’re going to need)? The Most Interesting Man in the World is a minimalist: he likes one kind of beer, one outfit and one phrase. He…
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Rack & Power Management Made Easy (with the Most Interesting Man in the World)
By Jason Sherman - September 4, 2017How much space do you have in a rack? Can you power another device without overloading a circuit? Whenever you have a question you can’t fully answer, you need to ask yourself this: how would the most interesting man in the world handle this one? He’d need a way to handle it without breaking a…
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Network Incidents Made Easy (with the Most Interesting Man in the World)
By Jason Sherman - August 8, 2017>When a device goes down on your network, and you’ve got a network monitoring solution in place, you probably get one of those (incredibly useful) emails that informs you a device is down. Great….which device? Where? While you’re figuring all that out, you’re wasting valuable time (and yeah, you know this: time is money). In…
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If Your Cabling is a Hot Mess, You Need to Read This
By Jason Sherman - July 26, 2017Is your cabling a hot mess? Or maybe, your cabling is in better shape…as in, it’s barely passable? Is your cabling creating unnecessary work for you and your team? We get it: managing your connections without DCIM is like Mario trying to fight Bowser without any power-ups. When you don’t have the tools you need,…
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Automation for Data Center Managers
By Fred Koh - July 1, 2017The myriad promises of automation loom large over today’s technological landscape. Whether the discussion is around reducing costs or upping efficiency, one thing is crystal clear: automation is here to stay. For data center managers and network engineers, automation is far more than hype: when done right, it delivers on its promises of big ROI….
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Get Application Insights with Network Documentation
By Jason Sherman - June 1, 2017Network documentation is a great thing. With it, you can gain a great deal of insight about your network. Network documentation gives you crucial insight into your network; Physical and logical diagrams help you answer key network questions, such as: ‘What’s the end point connection for this device?’ ‘How much space do I have left…
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Security & DCIM: Your Questions Answered by DCIM Experts
By Jan Durnhofer - May 23, 2017Reports of cyber attacks are widespread today: data shows that both the size and frequency of these attacks are on the rise. For those who use or are considering using DCIM software, these attacks beg the question, “Is DCIM susceptible? What kind of attacks can be waged against a DCIM solution?” All software, online or…
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netTerrain 7.0: Network Documentation & DCIM with a Usability-centric Approach
By Jan Durnhofer - May 8, 2017It’s been another busy yet productive year for the Graphical Networks team; we’re pleased to announce the release of netTerrain 7.0. With netTerrain 7.0 comes enhanced usability, work order management and valuable new time savers for the netTerrain suite (including network documentation, DCIM and outside plant). To help get current netTerrain users up to speed,…
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How to Instantly Access Any Device in your Network, from Anywhere
By Jason Sherman - April 20, 2017netTerrain offers network documentation features that saves time and hassle. One such feature is the netTerrain IP toolset: it’s a convenient utility that helps network engineers to easily connect to a device without having to remember all the details of the connection. For example: you are looking at your network documentation. You see a device…
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Next Time an IT Asset Goes Missing, Don’t Call the Royal Canadian Mounted Police
By Hannah Ash - April 13, 2017In the world of outside plant management, you get used to seeing different headlines related to the industry. Exciting ones such as, “TIA updating outside-plant, residential cabling standards”, if you catch my drift. So, when this gem of a story crossed my desk, “Miscommunication: 68 foot cell phone tower reported missing wasn’t stolen after all”,…
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Robo-Support is Making Network & Data Center Management Software Look Bad
By Jason Sherman - April 4, 2017Customer service today just isn’t what it used to be. Don’t take my word for it: a recent study by Consumer Reports found that 57% of customers hang up the phone without a resolution…yikes. In fact, a prospect with whom we’ve been working just told us they’ve eliminated a fellow DCIM vendor based on bad support alone. I…
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