4 Ways DCIM Helps Data Center Managers Gain Control
By Fred Koh - March 15, 2022Data centers today are constantly growing and evolving — without the right tools (and team), it can be all but impossible to gain control over an ecosystem that’s in a constant state of flux. Data Center Infrastructure Management (DCIM) solutions help data center managers regain control over issues that may be causing you, and/or your…
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The #1 Problem with Visio Network Diagrams
By Fred Koh - March 1, 2022Many organizations today are still using a combination of Visio and spreadsheets for their network documentation. I get it: these are good applications to use, they’re included with Office 365, and they’re easy-to-use and store. I have seen some really detailed spreadsheets and Visio network diagrams and they are most impressive! The big question that…
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Transform Your Data Center Cabling Mess
By Fred Koh - February 25, 2022Tracking all of the cabling inside your data center…that sounds like fun, right? Yeah, right, you’re thinking. I get it. The truth is: IT documentation always seems to take a back seat until something happens (like an outage, or data center planning, and/or capacity planning). Why is it important to see how many ports are…
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5 Answers to Frequently Asked Questions about DCIM SaaS
By Fred Koh - February 22, 2022If one of your organization’s goals and projects is to implement a Data Center Infrastructure Management (DCIM) solution, then keep reading. One of the questions I always ask during my initial meeting with prospective customers for our software netTerrain DCIM is: “are you interested in an on-premise solution or in our DCIM SaaS solution?” I…
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Finding a DCIM Vendor: 2 Things You Can’t Ignore
By Fred Koh - February 16, 2022Have you decided you need data center infrastructure management (DCIM) software to better manage your data center…. and now you need to go out and find a DCIM vendor? Before you select a vendor, the following two items are crucial in ensuring your implementation is a successful one. 1. Figure Out What You Need from…
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Rack Elevation Diagrams: Your Ultimate Guide
By Fred Koh -I think it would be fair to call the team here at Graphical Networks experts in diagrams. Afterall, we make netTerrain — IT mapping/documentation software for networks (Logical) and data centers (DCIM) with an add-on module for fiber plants (OSP). One of the most frequently asked questions we get is, ‘hey, what’s the difference between…
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Why Tiered Support Can Bring You “Teared” Support
By Fred Koh - January 28, 2022When something goes wrong with an application, or if your internet or cable tv goes out, the first thing you do is contact customer support and pray that you won’t get a robo service and end up stuck in a loop of pressing buttons just to try and reach someone, right? We’ve all been there…
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Graphical Networks Exhibits at BICSI Winter 2022
By Hannah Ash - January 24, 2022Graphical Networks, makers of netTerrain — IT visualization software used by hundreds of fiber professionals to help document and manage the fiber plant — will be attending the upcoming BICSI Winter Conference and Exposition 2022 in sunny Orlando, Florida . The exhibit hall opens on January 31st – February 2nd at the Orlando World Center…
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