Tag Archives: monitoring

It’s the usability, stupid!

It’s the usability, stupid!

By - December 8, 2014

A few years ago we were researching cloud-based CRM tools to replace our homegrown system. It came down to two vendors. One was extremely simple. Few clicks, clean interface and fast. It lacked many features though. The other one was more complex and many functions were not that obvious. You needed to immerse yourself in the product…

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