netTerrain FAQ Answers to our most frequently asked questions. Try netTerrain Now
What is netTerrain?

netTerrain is Graphical Networks’ web-based platform that powers netTerrain DCIM, netTerrain Logical, and netTerrain OSP software products.

What is netTerrain DCIM?

netTerrain DCIM is a Data Center Infrastructure Management (DCIM) software that helps organizations automate and simplify the management of its entire Data Center and IT infrastructure. This solution is used by organizations that need to manage environmental capacity with less effort (space, rack, data, and power), track their IT assets and inventory, and efficiently manage cabling.

What is netTerrain Logical?

netTerrain Logical is a web-based diagramming tool ideally suited for customers trying to migrate away from desktop, single-file, single-user tools like Visio or netViz to draw and document any items such as network maps, enterprise architecture, DoDAF views,  workflows, and other general purpose drawings.  netTerrain Logical diagrams parent-to-child drill-downs, node and link types with customizable fields and attributes, visual and graphic overrides, inter-diagram links, and much more.

How is netTerrain licensed?

netTerrain is licensed per # of devices and includes unlimited users.

On premise license options:

  • Permanent, perpetual license:
    pay once and keep netTerrain software license forever. Subsequent yearly maintenance is optional.

  • Yearly subscription license:
    install the software in your premises and pay annually.

netTerrain Cloud Option:

  • netTerrain Cloud:
    cloud-based option with monthly payments. For more information on netTerrain Cloud, click here.

For more information about netTerrain Licensing, please click here.

How much will netTerrain cost?

netTerrain is affordable for companies of all sizes and in all industries.

From small and medium businesses, federal government agencies, and large organizations, netTerrain provides flexible licensing options (from on premise to cloud) to suit all budgets.

What type of information can be stored in netTerrain?

Organizations can manage and document all aspects of the physical IT infrastructure. This includes the geophysical objects (such as data center sites, office buildings, floors and rooms), Inside plant IT configuration items (servers, network devices and all subcomponents), outside plant objects (towers, antennas, manholes, conduits, splices, etc.), and all relationships between these objects (cables, circuits and system or application relationships). Configuration items can be associated with physical locations and cabinets, as well as logical elements such as systems and applications. netTerrain can also document organizational data that impact the bottom line, such as customers, employees, contact information, vendors, etc.

How can I keep my data and diagrams up-to-date and automated in netTerrain?

netTerrain has a SNMP network and WMI discovery feature to discover devices, links, and port status.

In addition, with the netTerrain Integration toolkit, and its built-in Adapters, populate your data into netTerrain in real-time and keep your data in synch and automated. It can also be used as an audit mechanism to validate data.

The built-in adapters include the following:

  • Amazon Web Services (AWS)
  • BMC Remedy
  • CA Concord eHealth
  • CA Spectrum
  • Castle Rock SNMPc
  • Cisco Prime
  • HP Openview Network Node Manager (HP NNM)
  • Ipswitch What’s Up Gold
  • Microsoft Operations Manager (MoM and SCOM)
  • Red Hat Linux (RHN - Red Hat Network)
  • Service Now CMDB
  • Solarwinds Orion Network Performance Monitor (NPM)
  • VMWare VCenter / Virtual Center
  • Zenoss

For additional integrations, netTerrain provides a custom adapter creator wizard to allow organizations to create their own adapters to import devices AT NO EXTRA CHARGE!

Do you need public internet to make netTerrain work?

No, not with an on premise netTerrain license. Organizations, who purchase a netTerrain on premise license, can install netTerrain inside their network, so there is no need to have netTerrain reach out to the public internet.

What is the database that netTerrain runs on?

netTerrain data resides on a MS SQL Database Server 2008, 2012, or 2014 (Standard, Enterprise or Express versions).

Is netTerrain a hosted solution?

netTerrain offers flexible licensing, from on premise licensing (yearly subscription and perpetual license) and the netTerrain Cloud solution, which provides a cloud-based offering.

For more information about netTerrain Licensing, please click here.

Feel free to sign up for a free 14 day trial of netTerrain Cloud by clicking here.

How many users are included with netTerrain?

netTerrain offers a very simple license model (doesn't take a rocket scientist) that includes unlimited users with eight user permissions to access netTerrain diagrams (from read-only to power user rights).

What are the system requirements for Graphical Networks' products?

Complete system requirements are available for download: click here.

netTerrain is a modern n-tiered web-based enterprise-grade software for network and data center documentation that can be deployed in a variety of configurations.

The data tier (database server) and the application tier (application server) can be deployed on the same or on separate (physical or virtual) machines. The netTerrain database can run on any operating system and virtual environment that supports SQL Server 2012 / 2014 / 2016 / 2019 and the application server can run on any Windows operating system and virtual environment that supports IIS 8.0 or better and .NET 4.5.

These specifications may not yield a fast-performing system if there is a high volume of activity associated with other applications or database systems running in parallel.

Server – Hardware

Server Hardware Minimum Standard Optimal
Processor Intel Core i7 Intel Xeon processor (E5 or E7 or better processor family) or similar.Or multiple virtual sockets and CPUs (4 x 1) core allocation for VM instances. Intel Xeon processor (E5 or E7 or better processor family) or similar. Or multiple virtual sockets and CPUs (4 x 2) core allocation for VM instances.
RAM 16GB 32GB 64GB
Hard Disk Space4 10 GB Free space High Speed w/ 40 GB Free space High Speed SSD w/ 100 GB Free space
Server – Software

The software requirements are the following:

  • Windows 2012,2016, 2019 Server (other Windows desktop operating systems are also supported)

  • MS SQL Server 2012, 2014, 2016 or 2019 Standard or Enterprise Edition with SQL Server Management Studio (SSMS)

  • MS IIS 8.0 or better for the application server

  • NET Framework 4.5 or greater for the application server

  • Certain configuration requirements for IIS and SQL Server apply

Client– Software
Clients only need a modern browser that supports HTML5. These include IE9 (or better), Firefox, Chrome and Safari.

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