What is netTerrain?
netTerrain is Graphical Networks’ platform that powers netTerrain DCIM and netTerrain Logical software products.
What is netTerrain DCIM?
netTerrain DCIM is a Data Center Infrastructure Management (DCIM) software that helps organizations automate and simplify the management of its entire Data Center and IT infrastructure. This solution is used by organizations that need to manage environmental capacity with less effort (space, rack, data, and power), track their IT assets and inventory, and efficiently manage cabling.
What is netTerrain Logical?
netTerrain Logical is a web-based diagramming tool ideally suited for customers trying to migrate away from desktop, single-file, single-user tools like Visio or netViz to draw and document any items such as network maps, enterprise architecture, DoDAF views,  workflows, and other general purpose drawings.  netTerrain Logical diagrams parent-to-child drill-downs, node and link types with customizable fields and attributes, visual and graphic overrides, inter-diagram links, and much more.
What is netTerrain Enterprise?
netTerrain Enterprise combines the features and capabilities of both netTerrain DCIM and netTerrain Logical to provide a comprehensive visualization portal to both the physical and logical network infrastructure.
What type of information can be stored in netTerrain?
Organizations can manage and document all aspects of the physical IT infrastructure. This includes the geophysical objects (such as data center sites, office buildings, floors and rooms), Inside plant IT configuration items (servers, network devices and all subcomponents), outside plant objects (towers, antennas, manholes, conduits, splices, etc.), and all relationships between these objects (cables, circuits and system or application relationships). Configuration items can be associated with physical locations and cabinets, as well as logical elements such as systems and applications. netTerrain can also document organizational data that impact the bottom line, such as customers, employees, contact information, vendors, etc.
Does netTerrain have an auto-discovery feature to capture data to populate data or audit the data in netTerrain?
netTerrain has an auto-discovery feature to discover devices, links, and port status.  In addition, netTerrain has an Integration toolkit, with built-in Adapters, to populate your data into netTerrain and it can also be used as an audit mechanism to validate data. The built-in adapters include the following:
  • CA Concord eHealth
  • CA netViz Projects
  • CA Spectrum
  • CA Unicenter TNG
  • Castle Rock SNMPc
  • Cisco config files import
  • Cisco Prime (formerly CiscoWorks)
  • HP Openview Network Node Manager (HP NNM)
  • Ipswitch What’s Up Gold
  • Microsoft Operations Manager (MoM and SCOM)
  • Red Hat Linux (RHN - Red Hat Network)
  • Solarwinds Orion Network Performance Monitor (NPM)
  • VMWare VCenter / Virtual Center
  • Zenoss
For additional integrations, netTerrain provides a custom adapter creator wizard to allow organizations to create their own adapters to import devices.
Does netTerrain require a 3rd party visualization tool?
netTerrain relies on our own built-in web visualization engine. It does not require any third party applications and simply uses a standard web browser (IE, Firefox, Chrome) to view and edit the data and diagrams.
What is the database that netTerrain runs on?
netTerrain data resides on a MS SQL Database Server 2008 or 2012 (Standard, Enterprise or Express versions).
How is netTerrain priced?
netTerrain provides a perpetual license with an annual maintenance fee that is required with the initial purchase of the software.   netTerrain license is dependent on number of editors and number of devices:
  • A device is defined as an object that can be interconnected and that can contain subcomponents, such as a router, switch, server, patch panel or a node with other sub-nodes underneath (such as ports).  Cards, ports, other subcomponents, cables or any location information do not count as devices.
  • An editor license is a named user with permissions to edit the catalog, data, and diagrams
netTerrain does provide unlimited read-only viewers for enterprise availability.
Is netTerrain a hosted solution?
netTerrain is a perpetual license that is installed on customer’s location and server.  Graphical Networks will soon be introducing a netTerrain SaaS solution, providing a cloud-based offering for small to medium businesses, as well as project based documentation.
How many concurrent users are supported?
netTerrain is an enterprise-grade platform, supporting over 100 concurrent users.
What are the system requirements for Graphical Networks' products?
Server – Hardware
Server Hardware Minimum Standard Optimal
Processor Intel Core i7 Intel Xeon processor (E3 or 5000 sequence family) or similar Intel Quad-Core Xeon processor (E5 or E7 family) or similar
RAM 8GB 16 GB 32 GB
Hard Disk Space4 10 GB Free space 40 GB Free space High Speed SCSI 500 GB Free space
Server – Software
The software requirements are the following:
  • Windows Server 2008 or 2012
  • MS SQL Server 2008, 2012, 2014 Standard or Enterprise Edition with SQL Server Management Studio

  • MS IIS 7.0 or better

  • .NET Framework 4.0

Client– Software
For the software requirements, the client requires a standard web browser (IE 9.0 or better, Firefox 10.0 or better, Chrome 20.0 or better).
What is the netTerrain Consultant Edition?
netTerrain for Consultants is a single-user, fully portable solution designed to meet the needs of IT consultants today. Learn more.
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